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Paul Barnett Nissan

Paul Barnett Nissan

www.pbnissan.com
What is your customer experience with Paul Barnett Nissan?

Paul Barnett Nissan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Paul Barnett Nissan has a 5.0 star rating from 1 review; consumers are mostly satisfied with the sales experience and completed deals.

Key Takeaways for Future Customers

  • Contact the dealership early in the day and request finance paperwork for review to avoid surprises.
  • Ask how down payment is applied and get settlement notes in writing before signing.

Negative Feedback / Risk Areas

  • Customers report limited interaction with finance team during work hours affecting financing outcomes.
  • Confusion over billing and how down payment reduces financed balance.
  • Delayed or restrictive delivery of documents fuels customer complaints about the process.

Positive Feedback

Sales staff were praised for getting deals done and helping complete the purchase despite financing frustrations.

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Derrick H Sio

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Verified Reviewer

Just got upset about not working with us during daytime when we requested it.

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AI Highlights
  • -Financing was not easy; it should have been easier.
  • -Sales rep did all she could and got deal.
  • -Case 5671**** noted; won't affect future dealings.

Not an easy financing vehicle experience, thought it shoulda been easier, Sales Rep did all she could, thankful to her she got the deal done.

case number 5671****, I ll have to set aside, and not affect the future dealings, but way over protective of their financing info, they need to allow interaction with customers so that the customers can prepare during working hours, and get more amicable final note payment costs and be Happier with the financing they are locking into.

Loss:
$11000
Pros:
  • Sky in sales
Cons:
  • Not add back in garbage and upfront fees and espec not being transparent
  • And offering up the paperwork early
  • And when requested so as to facilitate bring our goods to the table to get an affordable month note to swallow every month

Preferred solution: IDK, maybe lowered notes, after grabning 5k of a rushed up downpayment money grab...

User's recommendation: Get their team contacting dealership early in day, and get the deal paperwork out on the table for review, and notes made on settlement documentation out and passed back and forth and carry to attny or consultant to save costs to yourself that you are financing and paying interest on, especially with downpayment requirements not paying for warranties and offers- seemingly we financed all that, they dont show ya outwardly what your down payment requirement does to help your deal, or get our darn notes down to least amount then you get the shock or wanna walk payment amounts, like your down payment wasnt applied across the deal balance. I give, Ya all get your deal explained better, and not at 9pm when ya be done and happy 4hours earlier, but the finance team wouldnt send ya docs to review at your place of work, ridiculous n costs you, Happy Nissan Trails, hope ours is a good one Thanks All that Helped Us Out.

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