Skip to content
Pattern Brands

Pattern Brands

patternbrands.com
What is your customer experience with Pattern Brands?

Pattern Brands Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Pattern Brands has a 1.7 star rating from 6 reviews. Consumers are mostly dissatisfied, citing high price level, no responses, wrong or missing items, and billing concerns.

Key Takeaways for Future Customers

  • Read Pattern Brands reviews before ordering.
  • Verify charges and watch for unexpected billing increases.
  • Consider buying from a reputable source instead.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no response and useless contact info.
  • Frequent reports of wrong or incomplete shipments and delivery issues.
  • Refunds, exchanges, and cancellations often delayed or unresolved.

Positive Feedback

Some reviewers mention innovative products and a nice feel, though many state there are no pros.

View full overview ›

Media from reviews

Pattern Brands - Miracle sheets
Pattern Brands - Miracle sheets - Image 2Pattern Brands - Miracle sheets - Image 3
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
order service sheets customer service customer orders sets size email response
Filter review
Sort by
Anonymous
map-marker Gainesville, Virginia

No response concerning shipment of the wrong size

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Wrong size delivered on MB-152****; phone and emails are unreachable.
  • - In chat, Ellen asked for card details for a $5 charge and then disconnected.

Wrong size delivered. Paul D.

Service Order # MB-152****

No one responds to telephone # given, Emails all returned.

The two email addresses given are wrong.

In a "chat" with an "Ellen" she directed me to JUST ANSWER that wants me to divulge my credit card # and charge 5.00. Then Ellen disconnects me.

User's recommendation: Buy from a reputable source. This one is not.

View full review
4 comments
Pattern Brands S

Hi there! Thanks for sharing your experience, and we’re sorry to hear about the issues with your order and the difficulty reaching support.

We also want to clarify that we would never ask for sensitive payment information, such as full credit card details, through chat.

While we’re unable to access your order details from this review, please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. When you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly with the sizing issue and make sure this is resolved properly.

Pattern Brands S

Hi there! Thanks for sharing your experience, and we’re sorry to hear about the issues with your order and the difficulty reaching support.

We also want to clarify that we would never ask for sensitive payment information, such as full credit card details, through chat.

While we’re unable to access your order details from this review, please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. When you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly with the sizing issue and make sure this is resolved properly.

Pattern Brands S

Hi there! Thanks for sharing your experience, and we’re sorry to hear about the issues with your order and the difficulty reaching support.

We also want to clarify that we would never ask for sensitive payment information, such as full credit card details, through chat.

While we’re unable to access your order details from this review, please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. When you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly with the sizing issue and make sure this is resolved properly.

Pattern Brands S

Hi there! Thanks for sharing your experience, and we’re sorry to hear about the issues with your order and the difficulty reaching support.

We also want to clarify that we would never ask for sensitive payment information, such as full credit card details, through chat.

While we’re unable to access your order details from this review, please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. When you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly with the sizing issue and make sure this is resolved properly.

View more comments (3)
Resolved
Cindy C Fks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redondo Beach, California

Resolved: Did not receive Order!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Tried to contact for a month with no response; emails and calls failed.
  • - A tracking email said the package was waiting, but it was never delivered.
Updated by user Dec 22, 2025

Company fixed the issue and I have been provided with full refund.

Original review Dec 20, 2025

I have been trying to contact these people for a month, with no response! I have emailed numerous times with no response.

I have tried to call numerous different numbers, all of which are not working numbers! I received an email with a tracking number that said they were waiting for the package.

Obviously, they never received the package.

Bottom line: awful company and terrible customer service.

Loss:
$68
Pros:
  • There are no pros
Cons:
  • Never received order terrible customer service no response

Preferred solution: Full refund

User's recommendation: Do not order from any company associated with Pattern Brands!

View full review
1 comment
Pattern Brands S

Hi there, thanks for the update! We’re glad to hear that your issue has been resolved and that you received a full refund. We appreciate your feedback and take it seriously, as it helps us improve our processes and customer experience.

Anonymous
map-marker Wadsworth, Ohio

How do I order 3 sets of your cal king sheets at the sale price of $139?

I want to order 3 different colors before this sale ends today. Cant do more than one. Should I try 3 separate orders - one of each color I want?

View full review
1 comment
Pattern Brands S

Hi there! Thanks for your interest in our sheets!

We’re sorry for the trouble you’re having placing an order online.

Since we can’t assist with purchases directly through this platform, please visit our official website, scroll to the bottom, and use the contact options provided to connect with our Support Team. When you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly with placing your order and ensuring you receive the correct pricing.

Kaiser Nql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer wants to cancel an order for wrong size sheets and pillowcases.
  • - Unable to reach Miracle Made; calls and emails go unanswered.

Ive called and emailed Miracle Made concerning an order for some sheets and pillowcases. I ordered the wrong size and I need to cancel the order. I have not been able to connect with anyone and my emails are not being responded to.

User's recommendation: DO NOT ORDER FROM THIS COMPANY. I BELIEVE IT’s a scam.

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’d really like the opportunity to make this right, but we currently don’t have enough details to locate your order or reach you directly.

When you have a moment, please visit our official website, scroll to the bottom, and use the contact options provided to get in touch with our Support Team.

Once you reach out, kindly mention that you posted a review on PissedConsumer so we can better track your case and assist you directly. Thanks again for your patience and understanding.

Michelle G Nsz

Did not order and can't reach customer service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - 3 orders arrived the same day, but only one was placed.
  • - Need to return two orders.
  • - Support offered only a recording with Help@***.com and no auth code.

received 3 orders on the same day. Only placed one order.

Need to return two orders. Called customer service and only a recording with instructions to use Help@***.com, but can't complete the return information because they are not sending an authorization code.

User's recommendation: hope you never have to return anything with this company

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We recently gained access to this platform and are now actively working to respond to customer concerns.

We’d love to assist with this return and make things right, but we aren’t able to locate your order from the information provided here.

Please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. Once you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly.

Branton Bqx

Dissatisfied

AI Highlights
  • - Ordered sheet sets; price rose from $171 to over $250 and address emails.
  • - Wants order canceled and money refunded; threatens to report.

Ordered sheet sets & have been getting e-mails about my address also when I ordered these sheets etc my bill was &171 then it was $242 now today it was over $250 what the *** is going on just cancel my order & debit my money back in my account if not I will be reporting you this is an absolute farce.

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve just recently started monitoring this platform and are now working to address concerns like yours.

We’re truly sorry to hear about the confusion with your order and billing. Unfortunately, we’re unable to locate your order details from this review alone.

Please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team. Once you reach out, kindly mention that you left a review on PissedConsumer so we can assist you directly.

Shayla Yqr

Recvd incomplete order

AI Highlights
  • - Ordered a complete king set, an additional set, and king pillows.
  • - The additional set did not arrive; the extra pillows did.
  • - Paid $238 on 10/25.

I ordered a complete king set and an additional set plus king pillows. Did not receive the additional set.

Fortunately i recvd the extra pillows. Ive been waiting for the extra set which never arrived.

I dont have an order number as I never received the confirmation email containing the order number. I paid you $238 on 10/25 for my order.

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve recently started monitoring this platform and are working through concerns like yours as quickly as possible.

We’re so sorry to hear your order arrived incomplete. While we’d love to help, we’re unable to locate your order with the information provided here. Please visit our official website, scroll to the bottom, and use the contact options provided to get in touch with our Support Team.

Once you reach out, kindly include that you posted this review so we can assist you directly. We’re happy to look into this and make things right.

Anonymous
map-marker Kissimmee, Florida

Recent charge $168.03 to Miracle Brand?

I was typing my response and they said they had left the conversation. I just want to know what the charge was for.

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve recently started monitoring this platform and are working to assist with any outstanding concerns.

Regarding the charge you mentioned, we’d be happy to help clarify that. However, we’re unable to look up specific orders or charges without more information. Please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team.

Once you do, please mention that you posted this review so we can assist you directly. We’re here to help resolve this as quickly as possible.

Anonymous
map-marker Mount Sinai, New York

Problem with item purchased.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I emailed about a problem with sheets I ordered.
  • - I received an email from Pissed Consumer.
  • - I want a refund for pilled sheets.

I emailed about a problem with sheets I ordered and got an email from Pissed Consumer. Every phone number they have on line is disconnected.

Any company with a department called Pissed Consumer must have lots of problems.

Worst company I have every dealt with on line. I still want a refund for pilled sheets but I doubt I will ever see that.

User's recommendation: Run in the opposite direction.

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve recently started monitoring this platform and are working to assist with any unresolved issues.

We’re sorry to hear about the condition of the sheets and understand your frustration. While we’re unable to identify your order from this post alone, we’d love the opportunity to help make things right. Please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team.

Once you’ve reached out, kindly include that you posted on PissedConsumer so we can assist you directly. We appreciate your patience and the chance to improve your experience.

Brenda S Jvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Miracle sheets

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A tape marks a flaw on the sheet.
  • - Paid full price; order date 11/5.
  • - Bought extra pillow cases; sheet price around $139; total $179.
Pattern Brands - Miracle sheets
Pattern Brands - Miracle sheets - Image 2
Pattern Brands - Miracle sheets - Image 3

A piece of tape pointing out a flaw on my sheet

Order date11/5

Paid full price, should not be seconds

I purchased extra pillow cases so not sure of the sheet price it was around $139 the total $179

Pros:
  • Nice feeling
Cons:
  • Flaws

Preferred solution: Price reduction

User's recommendation: Some kind of guantee

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve just begun actively monitoring this platform and want to ensure all concerns are properly addressed.

We’re sorry to hear that your order arrived with a flaw—this definitely isn’t the experience we want for you. While we can’t locate your order details from this post alone, we’d love to take a closer look and see what we can do to make it right. Please visit our official website, scroll to the bottom, and use the contact options provided to reach our Support Team.

When reaching out, kindly mention that you posted on PissedConsumer so we can assist you directly. Thank you for your feedback—we’re here to help!

Resolved
Lisa S Whs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: GIRCO219329 delivered to wrong address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - FedEx delivered to the wrong address, and the photo isn't recognized.
  • - Order placed Dec 26, processing seems slow and no customer service contact.
Updated by user Jan 21, 2024

Company fixed the issue and I have been provided with apology. Emailed customer service with photo documenting delivery to wrong address.

Original review Jan 14, 2024

FedEx delivered the package to the wrong address. I do not recognize where the photo of the delivery is.

I called FedEx and they said they couldn't do anything, that I had to contact you.

Please contact me immediately, as this order was placed on December 26th, which is an unusually long processing time even given the post-holiday season. Also, you do not provide customer service contact information on your website.

Lisa Siegman

Pros:
  • Innovative products
Cons:
  • Uncertain delivery
  • Slow shipping

Preferred solution: Deliver product or service ordered

User's recommendation: Don't expect products to ship quickly, do use email promptly for any issues at gir@***.com

View full review
Donna M Mow

Contact information

AI Highlights
  • - I have not yet received my order.
  • - Phone redirects to undeliverable email; website contact ends after code.
  • - No receipt for order over $273.00.

I have not yet received my order and every way I have attempted to contact, I hit a brick wall. Phone number sends me to a help email which is undeliverable.

Website contact emailed a confirmation code but once entered it doesn't go any further. I never received a receipt for my order of over $273.00

Loss:
$273
Cons:
  • Contact info is useless

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy from this company

View full review
1 comment
Pattern Brands S

Thanks for reaching out, and we sincerely apologize for the delay in getting back to you. We’ve just started actively monitoring this platform and are working to assist everyone who’s taken the time to leave feedback.

We’re so sorry to hear about the trouble you’ve had reaching us and that you haven’t received your order or a confirmation email—this is not the experience we aim to provide. So we can assist you directly, please visit our official website, scroll to the bottom, and use the contact options provided to get in touch with our Support Team.

When you reach out, kindly mention that you posted on PissedConsumer and include the full name, email address, and shipping address used on your order so we can locate it quickly. We’re here to help and want to make this right!

Linda T Kxf

Looking for a blue dome wallet

I recieved a second dome wallet and was charged for it but I only wanted one so I would like to return the other one. It is still in the package that it came with

Loss:
$50

Preferred solution: Full refund

View full review
Anonymous
map-marker Greensboro, North Carolina

Return of my money of $340.25 pre your instructions. Please refund it back in to my account.

AI Highlights
  • - Edith Chisholm returned a cooling sheet set by mistake on Aug 25, 2023.
  • - Refund of $340.25 is pending; please process promptly.
  • - Can't reach support.

My name is Edith Chisholm 336-837-****. I have ordered by mistake sheet set for cooling. I returned them per your instruction by US mail waiting since August 25 23 for you to send me my return of $340.25, I have been trying to reach out to you and never found a direct simple way of communication I hope until now I hope please refund me my $340.25 immediately my number is again 336837**** Edith Chisholm This was returned by US Postal Services.

View full review
Julie M Kvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recent charge

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am unable to reach anyone! Phone always busy .

I have emailed also. Please get in touch with me .

Thank you ! Julie Miller

Jewel224@***.com

Preferred solution: Response about a purchargrd to my credit card

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article