PatrickAdairDesigns
PatrickAdairDesigns Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PatrickAdairDesigns has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I love my ring.
Cons: Piece broke out of it, Poor customer service.Recent recommendations regarding this business are as follows: "Stay away from Patrick Adair Designs", "Stay away from Patrick Adair Designs", "my call was not answered, sonw sort of hold music just played from as soon as I made the call, no recording to even tell you if you have contacted the right company", "Avoid this company", "Use caution when dealing with Patrik Adair.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PatrickAdairDesigns has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I love my ring.
Cons: Piece broke out of it, Poor customer service.Recent recommendations regarding this business are as follows: "Stay away from Patrick Adair Designs", "Stay away from Patrick Adair Designs", "my call was not answered, sonw sort of hold music just played from as soon as I made the call, no recording to even tell you if you have contacted the right company", "Avoid this company", "Use caution when dealing with Patrik Adair.".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I never received the rings, and multiple emails did not resolve the situation. The customer service number does not work.
- Poor customer service
Preferred solution: Full refund
User's recommendation: Stay away from Patrick Adair Designs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not receive receipt or confirmation of order
I placed an order for a Radiant Star Dust ring, size 10.5, with a buy one, get one free offer. The free one is an 8mm Beveled Gold Tungsten ring, size 10.5.
I did not receive an email confirmation or a receipt.
Though it says the card was declined, the money was taken from my card. I have photos of the bank statement as well as the order.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
I never received the rings and multiple emails failed to bring about a solution. The customer service number does not work.
Preferred solution: Full refund
User's recommendation: Stay away from Patrick Adair Designs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ring repair
My call was not answered. Some sort of hold music just played from as soon as I made the call. There was no recording to even tell if I had contacted the right company.
- I love my ring
- Piece broke out of it
Preferred solution: ring repair
User's recommendation: my call was not answered, sonw sort of hold music just played from as soon as I made the call, no recording to even tell you if you have contacted the right company
Atlanta, Georgia
I could not renew my subscription u
Customer service was very confusing and I could not accomplish anything. I found support for subscribers is very poor
Clovis, California
Accidentally ordered rings
I didn't mean to purchase a set of your rings. I was looking and accidentally purchased them. 95932 is the order number that i would like to cancel
Naples, Florida
Need order status for order # 77653
Ordered a ring for my wife on 2/12/24. Received a confirmation email next day.
After that only communication was daily ads from their catalog.
No shipment notification from Patrick Adair as of today,3/21/24. Unable to contact customer service via phone or email.
Received a phony looking msg from usps saying a package was undeliverable and needed proper info and a $0.30 redilivery fee.
None of my credit cards were accepted, so still no delivery.
User's recommendation: Use caution when dealing with Patrik Adair.
Naples, Florida
Need order status for order # 77653
AI dont know the status of my order placed o 2/12:2024. I cannot connect with Patrick Adair Designs by phone or internet. Where is my order and when will I receive it or any update?
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Long delay in receiving 2nd of two rings I purchased 5 months ago
Purchased 2 rings for the price of $1268.00 in Sept, of 2022 I requested the 1st for Nov, 12th which they delivered on time. But the ring was completely different than what I had described.
They did remake the ring but it was several weeks after our Anniversary date. I was ok with that, since it's an understandable mistake. It turned out nice, the
2nd ring was delivered 1st week of December but when I opened the box it was obvious the Opal was fractured in 3 separate places.They must have felt it would be OK to pass off a faulty product. The box it was received in was in pristine condition, so it didn't happen in shipping.
I complained and returned it, ask to have owner call me immediately. He never did. From that point on things went south. From that point on I dealt with Rebeka she's been nothing short of an excuse making Ninja.
She initially told me that my ring based on original order date and number would take priority over later orders. Should take a couple weeks. Ive followed up every couple weeks only to hear new excuse. Never once did she reach out to me.
I eventually said change the opal to a different color that you have on hand. That hasn't worked either, it's now 5 months since initial order and 3 full months after the 2nd ring was returned. I've had to contact BBB and Attorney Generals office. I had asked 2 different times for a refund on 2nd ring since they didn't seem to have any concern about customer service.
They told me it was too far along in production to cancel and refund. I guess that meant, too far along but never complete enough to ship. I still don't have the ring. But now that complaint has been filed with BBB & Attorney General they are suddenly acting all apologetic and ready to ship.
Stay away from this outfit.
Rebeka is a customer service nightmare and Patrick the owner has no interest in getting involved. Maybe Rebeka is hiding her true colors from the boss. Who knows!!!
Buy your jewelry local and save yourself a lot of headaches.
Stephen R. Ross
3/05/23
User's recommendation: Don't shop jewelry on line and especially not at Patrick Adair
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I guess I will also be contacting BBB and attorney general about Patrick Adair designs since the ring I bought for my son cracked on the second wearing. Customer service is nonexistent
I'm sorry to hear about your experience, but I must say, the rings you purchased are absolutely beautiful! It's such a shame that you've had so many issues with the order, but maybe if you had been more specific in your description, these issues could have been avoided.
I'm sure the company is doing everything they can to rectify the situation, but it's important to remember that mistakes happen and sometimes things don't go according to plan. Maybe it's best to just let it go and focus on the positive - you have a beautiful ring to cherish!