Aubriana Vdl

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| map-marker Birmingham, England

Wrong day for delivery

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Patisserie Valerie - Wrong day for delivery
Last night order cake for December and now I got email that cake will arrive next day . So I try my best from early morning call them no one pick the call really disappointed . Even I call them 21 time and nothing and on website it says that customer number available on the weekend .
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My Cake was not delivered on Friday afternoon. No one picked up the phone all day on Saturday.

I must have called at least 20 times. Now Monday morning and still no one picking up the phone. Lost count how many times I have called.

'Chatting' with them on their site, asking to speak to someone and still they will not help. I am getting angrier by the minute.

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