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PatientPOP is now Tebra
PatientPOP

PatientPOP Reviews

www.patientpop.com
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PatientPOP Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PatientPOP has a 1.7 star rating from 1 review and predominantly negative sentiment; reviewers cite a generic website, high price, and lack of support in PatientPOP reviews.

Positive Feedback

Users note an easy setup and value the website and service variety despite dissatisfaction with execution.

Negative Feedback / Risk Areas

  • Customer service failures include unreturned cancellation requests and unresolved issues.
  • Billing concerns include overcharging and difficulty obtaining refunds.
  • Complaints describe an inflexible, copy-paste website that clients cannot modify.

Key Takeaways for Future Customers

  • Expect a simple setup but verify contract terms for subscriptions and billing before committing.
  • Contact and escalation paths appear weak, so document cancellation and refund requests.
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Doc M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Monica, California

PatientPop PatientPOP Reviews Service $1148.23

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Site looks copied; not customizable.
  • - Cancellation promised; no call; Google page pending.
  • - Overcharging and broken cost promises.

Read google review . The website looks generic copied site form a good high school student.

but you can’t modify to suit your needs. Called them in December to cancel their services and they said someone would reach out to us and it’s march No one called yet. We called them several times to find out what’s happening and when will they release our google page, still nothing. The best part we have had our patients complaining that they are getting emails about their cancellation of the appointment.

We never canceled patients appointments nor do we have another service that emails our patients. If I could give them a minus several stars I would.

Another month goes by and no results. Now they are overcharging for service not received and breaking promises to reduce costs.They employ friendly smooth talking sales and customer service people. Behind the scenes are aggressive deceptive dishonest people in charge.

They speak well but don't know what they are doing in terms of effective lead generation. High school kids messing around with templates got a better response than the expensive website they built with copy and pasted content.

Loss:
$1148
Pros:
  • Easy setup
Cons:
  • No support
Reason of review:
Bad quality

Preferred solution: Full refund

View full review
1 comment
Guest

morgan.knight@***.com Charlotte doctor agrees to pay $1.7M in fraud case https://www.hickoryrecord.com/news/charlotte-doctor-agrees-to-pay-m-in-fraud-case/article_5aacd6a6-620e-58f0-b4ec-6d9ca4b9d96a.html

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