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Patient Advocate Foundation

Patient Advocate Foundation

www.patientadvocate.org
What is your customer experience with Patient Advocate Foundation?

Patient Advocate Foundation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Patient Advocate Foundation has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • Check recent Patient Advocate Foundation reviews before contacting support.
  • Expect potential delays reaching a caseworker and follow up persistently.

Negative Feedback / Risk Areas

  • Unresponsive caseworkers and long wait times; common Patient Advocate Foundation customer complaints mention poor customer service.
  • Perceived understaffing leading to high caseloads and missed critical communication.

Positive Feedback

No positive feedback appears in available reviews; reported issues focus on access to support and case management.

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Arletha Mlj
map-marker Columbus, Ohio

Closed for holiday???

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Issue with procedures in hospitals in ohio. These procedures violate my right to dignity and violate the rights of my daughters in these hospitals.

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Anonymous

Beware of patient advocacy non profit

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AI Highlights
  • - The nonprofit is meant to advise people facing illness.
  • - The caseworker was unreachable; messages left.
  • - Fewer caseworkers handle large caseloads.

This non profit is supposed to advise people how to handle the many problems that arise when you're sick. I was assigned a caseworker who I was never able to speak to.

I called several times and each time I had to leave a message. The caseworker would call about every two weeks. One of the problems with this non profit is that there are too few caseworkers whose caseloads are much too large.

This is a case of a non profit making too much money and not spending it on employees. It's far too late now because my wife is dead.

Cons:
  • Availability
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