Manufacturer: Patelco Credit Union Category: Loans Clear all filters (2 of 2 reviews match)
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I am a long time member of Patelco (1955) & decided to use the auto buying service.this year. I Got a pre approved loan on Jan. 3 with a very nice, knowledgable employee.(Juanita). She in turn emailed the buying request to Debbie Lee, supervisor of the auto buying group. I pulled Patelco's list of available vehicles & clicked on one that I liked at Novato Toyota. The dealer emailed Debbie with the info. I contacted her a couple of days later to...
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Anonymous

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I didn't like
  • Customer service
#990085
I wantex to lower my current car loan.I made a large payment and i was qualified for new refiance. Went to livermore to take documents requested. But syztem err. Lol. Is cauzing them fo reduce payments.. was told someone would call me. I waited and called customer services. Wait over a hour and still nothing just referred to assistant branch manager. Manager was short handed and person who was processing not in today. Now I have to continue to...
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