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Pastimes - Horrible workers and service

This review is for Pastimes Pub and Grill 121 E. Campus View Blvd. Columbus, Ohio 43235 This was the first and the last time that I would ever visit this place. I went in and since it was my first time I went to the servers, it was a group of them chatting and laughing with each other, not seem to be doing much and I told them that this is my first time and ask them if I should wait to be seated or should I grab a seat and a table. They said I can grab any table, so I did. Not even five minutes after, a guy named Toni came to me and said: "There is a "NO TRUST" put on you, You are not welcome in the building". I was shocked and asked why? He said: "for calling the police on us". I said, man I just got here and I just told your servers that this is my first time so when did I call the police on you. He looked at me and said a moment ago you called the police and you are not welcome here. I told him again that I did not call the police, this is my first time here. So, I got so mad, I left, he did not apologize, than I went back 5mns later and asked to speak to the manager. The ladies (Servers) told me the manager is the guy who just spoke to me. So, I explained what happened to the girls, they all acted like they were surprised and then Toni came out and said that: "Maam, I am sorry, you just resemble someone else. I told him how wrong he was and he was like, I am trying to apologize to you maam and he was so cold. So, I left. I would never set my foot in this place again. Mind you, I have been out all day and I am trying to get something to eat and this is the experience you get. If that is the way you treat your customers, they will leave one by one. I can go to another place and get proper service but you do need customers to keep coming back in order to stay in business. If there was an option for a no star I would choose that instead of that 1 star.
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#999199 Review #999199 is a subjective opinion of poster.
Pastimes Pub And Grill Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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