Passport To Travel
Fly AMerica Vacation Passport is a HUGE SCAM!!
This company is nothing but lies! After reading other complaints, we had the same experience. I had even called to verify that the airline tix were to all airports and no blackout dates. They said absolutely!! That is a bold face lie! They decide how much fees are for those tix. It can be as much as a regular ticket will cost you and there are all kinds of blackout dates. Xmas/Easter/4thJuly etc....the list goes on and on. Just goes to show you don't get something for nothing!!! The "boss" was on a conference call so some other *** gave the talk. I was googling the company and he asked me what I was doing. I said reading all the complaints about your company. It was such ***!! Don't waste your time!
Lied to by Travel America
The first time I dealt with this company, they cashed my check and did return my paperwork, but then when I sent in my reservation, they NEVER contacted me to actually make the reservation or say that I needed to pick a different time. The second time, I sent in my certificate and heard nothing. When I called, they said I had forgotten to enclose my $4.95 check, and that they had mailed the certificate back to me. It NEVER ARRIVED, so they lied about sending it. When I called and asked them to send a copy--they had all the paperwork records--they said a copy wouldn't suffice and it must be the original, and there was absolutely nothing anyone could do.
Free tickets costing $450.00 more
My husband and I sat through a seminar that promised two "complimentary" tickets to anywhere in the continental U.S. We followed the rules, sent in the $4.99 registration validation within the first 30 days, followed by the required money order for $50.00 each ticket activation fee ($100.00 total). We submitted our date and waited. 23 days before we were suppose to leave I began to call the company, trying to figure out where our tickets were. I called 11 times, no return call. 14 days before we were to leave I called and got to speak with a representative who gave me the name and number of the person handling our account. Thirteen days before we are suppose to leave, I speak to the representative to find out that we would have to pay an additional $350.00 to use these complimentary tickets. They are a travel agency. These tickets would cost me about the same at priceline.com We have now had to cancel our vacation as we didn't plan on the complimentary tickets costing us $450.00. This was cruel and very misleading. They will refund $75.00 of the $104.99 that I sent them. Sitting through this seminar actually cost me money!
Catch-22 Your Are Screwed
We attended a sales seminar which tried to sell a vacation/travel club membership. We chose not to purchase the membership, but for our time we were promised two (2) free airline tickets. To get the "free" tickets we had to provide a $100 non-refundable processing fee. The five (5) "simple steps" to request the travel, the nine (9) terms and conditions paragraphs, and the thirteen (13) black out periods made planning nearly impossible. As our year clock wound down we submitted our request within what we thought were the program parameters. We were wrong and were directed, via email, to modify our request. Due to the back and forth of adjusting our request we ended up within the 60 days prior to travel window and were informed that we could not redeem our tickets. After multiple attempts to speak with a human I finally got through to one and was very ungraciously informed that there was no way to fix the problem and that were were out of luck. This whole experience is a caricature of the classic condo time share scams you hear about. If you are contacted by this organization BEWARE! I am telling as many people as I can about of this disreputable company, their lousy product, and their horrible customer service.
This business provides the small trips for those people that go to Time Share presentations.
This business provides the small trips for those people that go to Time Share presentations and are promised "hotel and airfare" for listening for a three hour presentation. Their brochures are unclear and their website poorly designed. When I called or emailed to get information, I was often given wrong information, or else it took months to hear a response. When you get this package (due to not purchasing the time share) you have one year to use it. By the time I figured out how to use it, the year had almost passed. The email I received from the representatives were poorly written, and when I received my trip information, it was just the bare bones. I first had to pay $4.95 to send in my application, then $100 to "register." Once I chose my trip, I received a price list that was equal to buying my trip online. I had to pay another $350 in "fees" (completely undescribed, by the way), $300 in "taxes," and $150 in miscellaneous charges. All of the problems led me to have a very bad feeling about this company. I decided not to complete the process by sending my $750, and opt out and just lose the $104.95 I'd already invested. I went to Orbitz and booked a 5 night cruise with airfare for $1600. I like Orbitz.
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