Passport Nation Reviews
Passport Nation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passport Nation reviews show a 5.0 star rating from 2 customers; consumers praise speed of service and communication, note medium price level, and report billing and processing concerns.
Key Takeaways for Future Customers
- Fast passport renewal service with clear directions and a prepaid FEDEX label mentioned.
- Strong communication from case managers can ease anxiety about timing.
- Price is medium; weigh cost against urgency.
Negative Feedback / Risk Areas
- Reports of longer processing times despite "speedy" claims and some customer complaints about services not upholding promises.
- Billing issues: customers report charges before completion and concerns about billing practices.
Positive Feedback
Reviewers highlight excellent communication and speedy outcomes, including a 3-day passport return and helpful customer service guidance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passport Nation reviews show a 5.0 star rating from 2 customers; consumers praise speed of service and communication, note medium price level, and report billing and processing concerns.
Key Takeaways for Future Customers
- Fast passport renewal service with clear directions and a prepaid FEDEX label mentioned.
- Strong communication from case managers can ease anxiety about timing.
- Price is medium; weigh cost against urgency.
Negative Feedback / Risk Areas
- Reports of longer processing times despite "speedy" claims and some customer complaints about services not upholding promises.
- Billing issues: customers report charges before completion and concerns about billing practices.
Positive Feedback
Reviewers highlight excellent communication and speedy outcomes, including a 3-day passport return and helpful customer service guidance.
Did everything they said they would
Excellent communication from Adria G., my case manager. She eased my anxiety about getting my passport on time with her timely and thorough emails. Worth every penny!
- Speed of service
- Communication
- Little pricey
Miami Springs, Florida
Got my passport so fast with Passport Nation
- - Needed a fast passport renewal; PassportNation.com gave easy directions, a prepaid FEDEX label, and the passport arrived in 3 days.
I was in a bind and needed to get a passport renewed in time for a very expensive trip I had booked. The trip was non refundable, so I really needed a way to get my passport renewed and back to me fast.
I looked online and found PassportNation.com and order the renewal service. They provided me with very easy to follow directions and a prepaid FEDEX shipping label. After following the direction they sent me by email. I sent all the required items by FEDEX overnight.
I did everything perfect and got my passport back in 3 days. This really is on of the best service ever if you need a passport done fast.
- Speed of service
Reno, Nevada
Passport Nation Inc. - watch out for LONGER time of processing your passport
- - Started Nov 2014; no passport by Jan 28, 2015.
- - Forms updated; process began Jan 9, 2015.
- - No contact for 19 days; charged Dec 2014; no action.
I started the 'speedy' passport process in November 2014 and have not received my passport as of January 28 2015. Granted, there were some issues with form and paperwork need to be updated, the 'real' process started on January 9th, 2015, and for 19 days, FastLane has not yet inform me via e-mail nor on call to take care of business.
NO PASSPORT still. Company already charged my credit card in December 2014 and have not taking active role of doing the agreed business.
I do NOT think this 'Fast Lane Services' as it said!! David W from Reno NV
- Services not uphold its promissed
Preferred solution: Let the company propose a solution
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Great service !!!!