Passport Mazda
Passport Mazda Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passport Mazda has a 1.1 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating distribution and report a high price level, problems with customer service, and issues around discounts and special offers.
Positive Feedback
No positive aspects were noted in the available review.
Negative Feedback / Risk Areas
- Warranty claim denial and disputes over covered parts after repair.
- Warranty issued by a third party leading to responsibility confusion.
- Poor customer service handling of claims and complaints.
- Complaints about pricing and problems with discounts and special offers.
Key Takeaways for Future Customers
- Read Passport Mazda reviews before purchase and verify warranty issuer details.
- Confirm how warranty claims are processed and get coverage terms in writing.
- Expect higher prices and ask about available discounts and refund policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passport Mazda has a 1.1 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating distribution and report a high price level, problems with customer service, and issues around discounts and special offers.
Positive Feedback
No positive aspects were noted in the available review.
Negative Feedback / Risk Areas
- Warranty claim denial and disputes over covered parts after repair.
- Warranty issued by a third party leading to responsibility confusion.
- Poor customer service handling of claims and complaints.
- Complaints about pricing and problems with discounts and special offers.
Key Takeaways for Future Customers
- Read Passport Mazda reviews before purchase and verify warranty issuer details.
- Confirm how warranty claims are processed and get coverage terms in writing.
- Expect higher prices and ask about available discounts and refund policies.
Turn one complaint into a collective action
Camp Springs, Maryland
Never buy the Mazda warranty
- - Mazda CX-9 with bumper-to-bumper warranty.
- - Drive shaft failure not covered.
- - Maintenance at same shop; repair about $2500; warranty from separate company.
My fiancé purchased Mazda CX-9
The purchased the bumper to bumper
One day the (covered) Drive shaft malfunctioned and we took the car in
The said that since they could not understand how the drive shaft broke down that they would not cover it though it was a covered item. All of our maintenance was done at the same place that this inspection was done the whole time we owned the car. We have never had any maintenance needs under the car. No indicator lights nothing and now that a part broke down to the toon 2500 dollars they flat out refuse to honor it. There’s more. Mazda refuses to take any responsibility as the warranty that they sell you is actually another company not connected and the claim there hands are tied.
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