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Passport America

Passport America Reviews

passportamerica.com
What is your customer experience with Passport America?

Passport America Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Passport America has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations state "DO NOT DO BUSINESS WITH PASSPORT AMERICA". Passport America reviews cite high price levels and poor customer service.

Positive Feedback

Some members report quick sign-up processing and occasional savings when discounts apply.

Negative Feedback / Risk Areas

  • Repeated Passport America customer complaints about billing and refund inconsistencies.
  • Reports of confusing membership charges and subscription disputes when renewing membership.
  • Poor customer service responsiveness and alleged aggressive collection or advertising practices.

Key Takeaways for Future Customers

  • Expect to verify membership details carefully before subscribing and confirm advertised promotions.
  • Monitor billing closely and be prepared to escalate issues if customer service fails to resolve them.
  • Consider reading other Passport America reviews and complaint histories before committing.
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Anonymous
map-marker New York, New York

Just signed up

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AI Highlights
  • - Signed up recently; money was taken quickly.
  • - Two days later I could sign in; you have to call.
  • - Some people save hundreds.

signed up a couple days ago . they were quick to take the money.

2 days later i could sign in. you cant book online so you will spending a lot of time on the phone. we all know, they will not let you in if they have other bookings. I called and taked to Taylor.

her response, yeah you have to call.

some people save hundreds.

well new experience. I will update my review as I go along.

View full review
ken b Gez

SCAM ADVERTISING BY PA

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AI Highlights
  • - Renewal quote started at $39 with one free year via promo AUG20, but later denied and listed as $44; discount linked to a sister company.

Called to renew membership, was told fee was $39.00 plus one free year--special promo code AUG20. Then transferred to another person, told NO WAY--no discount, no free year, fee is $44.00??????????

was also told that must have come from our sister company?????? You should honor your specials and your ads and what people are being told when they call. This will type of business scamming will cost you.

I will do everything I possibly can to make people aware of your scamming business practice. I also am going to contact the BBB and the Florida Sate Attorney General.

Cons:
  • Faulty advertising

Preferred solution: Price reduction

User's recommendation: DO NOT DO BUSINESS WITH PASSPORT AMERICA

View full review
Sheral Qwe

Multiview, Passport America, Content Management Corporation- same company, many names. SUPER crooks, watch out

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AI Highlights
  • - BBB complaints allege scam and harassing collections by MultiView.
  • - Rep touts subscribers, pushes ads, bills after refusal, and threats of collections.

MultiView. Inc.

is a dba of Content Management Corporation which seeks to scam people and use harassing collection tactics to scare them to pay off, as evidenced by the multiple complaints against them on BBB. https://www.bbb.org/dallas/business-reviews/advertising-directory-and-guide/multiview-in-irving-tx-9002****/reviews-and-complaints The modus operandi is a rep will contact you and tell you they have 80,000+ subscribers for their newsletters and offer an advert in their newsletter. Then aggressive sales tactics start. And even if you say you dont want the ad space, they will start sending you a bill for it.

Then they start calling, threatening dire consequences, send the bill to collections and calling with threats. They did the same with my company and "sold" us an ad space for $10,000. I told them we did not have that budget and the rep suggested another ad for $2000 in the top ad spot in the newsletter. We said No Thank You.

The next thing we get is a bill in the mail for $12,000 for the two ads! We refused to pay and said we didn't want the ads. A representative, Teresa Damico reached out and said they can’t cancel the invoice and suggested we talk to our rep who sold us the ad. We did and told our rep that we did not want the ads and he's free to sell the spots to anyone else- especially since he had told us that people were lining up for that spot!

Teresa came back and started suggesting we pay 25% and then 10% to hold our spot. We had already CLEARLY told them via email that we did not WANT the ad. We started getting calls from the company that they will sue us, send us to collections and we have to pay etc. I told them we will not be intimidated and that they NEED TO STOP CALLING and HARASSING us or we will contact the TX attorney general and file a formal complaint.

Which we have. We now have a collection company calling us every day and harassing us.

please stay away from these guys. if they ever call you- and they use many different company names- but these are the http://www.passportamerica.com/ guys.

Loss:
$10000
Reason of review:
lying, cheating

Preferred solution: never have the company contact us again.

View full review

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