Passavant Memorial Homes
Passavant Memorial Homes Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passavant Memorial Homes reviews skew negative: consumers report high price levels and poor customer service; recent recommendations say check all your options, and be extra careful.
Positive Feedback
Some reviewers acknowledged staff effort and one noted "Good job," while others urged caution but recognized the organization provides services for people with intellectual disabilities.
Negative Feedback / Risk Areas
- Reports of favoritism, discrimination, and exclusion affecting resident rights.
- Allegations of inadequate responses to assaults and formal complaints.
- Staff pay disputes, overtime issues, and claims of poor workplace treatment.
- Frequent Passavant Memorial Homes customer complaints focus on customer service and high prices.
Key Takeaways for Future Customers
- Research Passavant Memorial Homes reviews and compare alternatives before choosing care.
- Ask about grievance procedures and how complaints are handled.
- Confirm costs, staffing, and policies on resident freedoms and staff pay practices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Passavant Memorial Homes reviews skew negative: consumers report high price levels and poor customer service; recent recommendations say check all your options, and be extra careful.
Positive Feedback
Some reviewers acknowledged staff effort and one noted "Good job," while others urged caution but recognized the organization provides services for people with intellectual disabilities.
Negative Feedback / Risk Areas
- Reports of favoritism, discrimination, and exclusion affecting resident rights.
- Allegations of inadequate responses to assaults and formal complaints.
- Staff pay disputes, overtime issues, and claims of poor workplace treatment.
- Frequent Passavant Memorial Homes customer complaints focus on customer service and high prices.
Key Takeaways for Future Customers
- Research Passavant Memorial Homes reviews and compare alternatives before choosing care.
- Ask about grievance procedures and how complaints are handled.
- Confirm costs, staffing, and policies on resident freedoms and staff pay practices.
Turn one complaint into a collective action
Pittsburgh, Pennsylvania
I was a resident from 2017-****.
- - Staff favoritism creates double standards.
- - I faced discrimination after speaking up.
- - Admins may not treat residents with dignity.
Staff has favorites who are residents who are given preferential treatment. These create double standards.
There was discrimination against me because I chose to speak up: and to file formal complaints.
You cant depend on the Administrator or upper management to treat you with dignity and respect: or any of the other Civil Rights, and other Residents Rights specified by the State Office on Aging!
I was physically assaulted by a male of a different race, and they did nothing for me. Not even when this verbal abuse caused my Post-Traumatic Stress Disorder Syndrome to flare up again.
Passavant Memorial Homes doesnt care at all. And it operates a very controlling and doesnt honor resident freedom or choice. Residents had their choice of television channels taken away.
Even though a number of residents called the State/ Department of Health Services to file formal complaints.
It doesnt seem to matter because hardly anything changes.
They dont want to listen to you! Or honor your feelings and opinions.
It is not at all inclusive. And two staff members of color were pushed out just in the first few months that I made the mistake of being a part of.
User's recommendation: Check all your options, and be extra careful.
Akron, Ohio
Good job pay needs to be more
One on ones need better pay
Southwest Greensburg, Pennsylvania
Poor treatment for both the employees and clients
- - The company serves people with intellectual disabilities, but staff abuse, alleged pay issues, and unresponsive management are reported.
The company is responsible for taking care of individuals with intellectual disabilities and other mental problems. They are not treated fairly and often subject to abuses from the staff.
Management turns their back and does nothing. They are making money and that is more important. The employees get upset when they are cheated when paid and believe the company is holding back pay when they work overtime.
Not a great place to work or take your loved ones that have mental disorders. Find someone who will actually care and take an interest in your loved ones and will not hurt them
Passavant is a good company to work for if you kiss butt! They do not care for their consumers they do an investigation of abuse and it isn’t thorough only last a day or two families are not notified of anything!
They treat employees horrible break all kinds of laws! I’m still working here gonna change there whole perspective after I’m done with the state!
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The residents of Passavant Memorial Homes have many varied levels of intellectual and developmental disabilities. Reading this review, I can not believe that it was written by any of the consumers residing with in the services of any of these homes. Sadly, the scenerios described do happen far too often in just about any imaginable facility I do not believe this review was written with honesty from a consumer that lived in a Passavant Memorial Homes residence.