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Trying to get through to get appointment to pick up truck rn1348**-**

In the beginning of dealing with Pasha was fine, and the price is better than Matson. But when it was time to pick up my vehicle, all you could get when you called them is to be put on hold listening to awful caned music, until youre told that you can leave a call back...
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ID
#3617915 Review #3617915 is a subjective opinion of poster.
Location
Pahoa, Hawaii
Preferred solution
They should actually answer their phones during business hours. Fix the problems, and not give false information. Respect Customers time. And accommodate disabilities. Treat customers like they appreciate your business at all points of the process.
New Reviewer

Trying to get through to get appointment to pick up truck rn1348**-**

I have called several times. Starting at 8am, only to be on hold for about a half hour til you have the option to leave a voicemail, which I did a few times, after waiting long enough to get the option. The option to leave your number to hold your place in line didnt...
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ID
#3613246 Review #3613246 is a subjective opinion of poster.
Location
Pahoa, Hawaii
Cons
  • Answering phone calls
  • No customer service
Preferred solution
actually answer phone calls. Real customer service. And simple request like give me an appointment on Friday RN 134839–15,for pick up May 27, anytime of day, As I have arranged a ride to pick it up.

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