Placed order, did not receive for graduatioin

I ordered a 6ft stand up for my son's graduation. I had done the same last year for my older son and used the express shipping. This year, I ordered on May 14,2013. My sons graduation was June 6th. On website, stated free 7-10 days shipping but exact date not guaranteed. On May 30th I emailed the company because I had not received a status update email in a while inquiring about the estimated arrival. I got a reply that they are 4-5 weeks out from order date for free shipping. I was upset because 7-10 days and 4-5 weeks do not even come close. This should have been stated. So I paid extra shipping to get it here by 5th as he stated. It is now June 17th and I do not have it. I am disputing charges with my credit card company. This was SO upsetting to me and it reallly took the fun out of my son's graduation *** gift that he saw his brother receive last year.
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ID
#420140 Review #420140 is a subjective opinion of poster.
Location
Gibsonia, Pennsylvania
Loss
$210

Very poor blurry not what i wanted

sent in a 4x7 photo to be put on a 6ft. cut out not only was the product done poorly blurry and not even 5ft. called them back after receiving stand up they stated the photo wasent a good quality,and cause the photo of the person arms were outstrech when they scan it caused it to not be clear. but when i first called them they said and original photo would work. please do your homework on this company dont be miss lead like i was.plus no refund im stuck with this armature done stand up.sign disappointed
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ID
#229565 Review #229565 is a subjective opinion of poster.
Location
Fort Washington, Maryland

Partystandups.com won't refund my $

Ordered a large wall cling from Partystandups.com 08/10/08. The image would not work.I cancelled my order 09/02/08. I've called,left messages, sent emails and actually talked to a few live bodies. As of 01/17/09 I have no money back $114.99! The president/owner, Scott Gardner spoke to my mother in November and insisted he would get it done right away...nothing. The website lists many large,major corporations they have done business for. I would think twice about pruchasing from this business! The funds were taken from my account the day after i placed the order. Office manager ,Mary Francis claims she "has done all she can do". I guess i should thank her for changing the staus of my order to "pending" instead of "issued".
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ID
#144297 Review #144297 is a subjective opinion of poster.
Location
Salt Lake City, Utah

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