Placed order, did not receive for graduatioin

I ordered a 6ft stand up for my son's graduation. I had done the same last year for my older son and used the express shipping. This year, I ordered on May 14,2013. My sons graduation was June 6th. On website, stated free 7-10 days shipping but exact date not guaranteed. On May 30th I emailed the company because I had not received a status update email in a while inquiring about the estimated arrival. I got a reply that they are 4-5 weeks out from order date for free shipping. I was upset because 7-10 days and 4-5 weeks do not even come close. This should have been stated. So I paid extra shipping to get it here by 5th as he stated. It is now June 17th and I do not have it. I am disputing charges with my credit card company. This was SO upsetting to me and it reallly took the fun out of my son's graduation *** gift that he saw his brother receive last year.
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ID
#420140 Review #420140 is a subjective opinion of poster.
Location
Gibsonia, Pennsylvania
Loss
$210

Very poor blurry not what i wanted

sent in a 4x7 photo to be put on a 6ft. cut out not only was the product done poorly blurry and not even 5ft. called them back after receiving stand up they stated the photo wasent a good quality,and cause the photo of the person arms were outstrech when they scan it caused it to not be clear. but when i first called them they said and original photo would work. please do your homework on this company dont be miss lead like i was.plus no refund im stuck with this armature done stand up.sign disappointed
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ID
#229565 Review #229565 is a subjective opinion of poster.
Location
Fort Washington, Maryland

Partystandups.com won't refund my $

Ordered a large wall cling from Partystandups.com 08/10/08. The image would not work.I cancelled my order 09/02/08. I've called,left messages, sent emails and actually talked to a few live bodies. As of 01/17/09 I have no money back $114.99! The president/owner, Scott Gardner spoke to my mother in November and insisted he would get it done right away...nothing. The website lists many large,major corporations they have done business for. I would think twice about pruchasing from this business! The funds were taken from my account the day after i placed the order. Office manager ,Mary Francis claims she "has done all she can do". I guess i should thank her for changing the staus of my order to "pending" instead of "issued".
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ID
#144297 Review #144297 is a subjective opinion of poster.
Location
Salt Lake City, Utah

About

Summary

Party StandUps is the company that specializes in producing custom cutouts and standups form the photo or design. The company has been in business since 2000. Party StandUps is located in Sarasota, FL. They offer custom cutouts and standups that are laser cut from the photo or design from1 to 8 foot tall, custom wall graphics that stick to almost any surface from 16 inches to 8 foot tall, life-size posters, and custom giant checks for making your donation memorable. The company uses the latest state of the art printing and laser-cutting technologies. More than 10,000 customers including the US Government and Fortune 100 Companies use Party StandUps services.

PartyStandUps reviews and complaints
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