Anonymous
map-marker Chapleau, Ontario

Rude service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Counter person I was talking to on the phone spoke very poor english. This happened at the Oshawa North partsource store on Simcoe St.

N

After repeatedly saying I couldn't understand him, he said he would give the phone to someone else. He came back on twice asking the same question; to which I again replied;" I'm sorry, but I just don't understand you". His thick Indian or Pakistani accent made it very difficult to comprehend what he was saying.

Another counter person came on the phone with a snippy attitude saying he can understand him just fine, it's basically my problem.

So you hire someone with a poor grasp of the English language and the customer is too blame?? I said thankyou, but I will deal with someone else.

Took my business to NAPA, parts in stock, took a whole minute to solve the problem.

Nice work Partsource, way to insult the customer for doing nothing wrong.

View full review

User's recommendation: PartSource didn't even respond to my complaint. Its no wonder people hate big business.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article