PartSource Canada
PartSource Canada Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment with recent recommendations noting an unresolved complaint and a customer describing rude service at an Oshawa store; overall rating implied negative.
Positive Feedback
Some customers find parts availability adequate and alternatives like NAPA resolved issues quickly when service failed.
Negative Feedback / Risk Areas
- Repeated reports of poor phone support and communication issues at local stores.
- Unanswered complaints raise concerns about PartSource Canada customer complaints handling.
Key Takeaways for Future Customers
- Check PartSource Canada reviews before visiting and consider calling ahead about parts in stock.
- Be prepared to escalate service issues and compare alternatives for faster resolution regarding customer service or billing and refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment with recent recommendations noting an unresolved complaint and a customer describing rude service at an Oshawa store; overall rating implied negative.
Positive Feedback
Some customers find parts availability adequate and alternatives like NAPA resolved issues quickly when service failed.
Negative Feedback / Risk Areas
- Repeated reports of poor phone support and communication issues at local stores.
- Unanswered complaints raise concerns about PartSource Canada customer complaints handling.
Key Takeaways for Future Customers
- Check PartSource Canada reviews before visiting and consider calling ahead about parts in stock.
- Be prepared to escalate service issues and compare alternatives for faster resolution regarding customer service or billing and refunds.
Chapleau, Ontario
Rude service
- Partsource Oshawa North: staff spoke poor English and had a thick accent.
- The customer switched to NAPA; the problem was solved quickly.
Counter person I was talking to on the phone spoke very poor english. This happened at the Oshawa North partsource store on Simcoe St.
N
After repeatedly saying I couldn't understand him, he said he would give the phone to someone else. He came back on twice asking the same question; to which I again replied;" I'm sorry, but I just don't understand you". His thick Indian or Pakistani accent made it very difficult to comprehend what he was saying.
Another counter person came on the phone with a snippy attitude saying he can understand him just fine, it's basically my problem.
So you hire someone with a poor grasp of the English language and the customer is too blame?? I said thankyou, but I will deal with someone else.
Took my business to NAPA, parts in stock, took a whole minute to solve the problem.
Nice work Partsource, way to insult the customer for doing nothing wrong.
User's recommendation: PartSource didn't even respond to my complaint. Its no wonder people hate big business.
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