PartSelect
PartSelect Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
PartSelect has a 1.9 star rating and consumers are mostly dissatisfied, yet 100% would likely recommend; this summary reflects common PartSelect reviews and mixed signals from users.
Positive Feedback
Some customers found staff polite and were able to print a return label online; one recent recommendation praised customer service and plans to do more business.
Negative Feedback / Risk Areas
- Frequent reports of missing or wrong parts and delivery failures cited in PartSelect customer complaints.
- Slow refunds and billing delays after claims, with insistence on reordering instead of sending missing items.
- Poor packaging causing damaged parts and complaints about high price level and difficult human contact.
Key Takeaways for Future Customers
- Confirm item counts on delivery and photograph issues immediately.
- Expect refunds to take up to two weeks and contact customer service for follow up.
- Check prices and consider order tracking before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
PartSelect has a 1.9 star rating and consumers are mostly dissatisfied, yet 100% would likely recommend; this summary reflects common PartSelect reviews and mixed signals from users.
Positive Feedback
Some customers found staff polite and were able to print a return label online; one recent recommendation praised customer service and plans to do more business.
Negative Feedback / Risk Areas
- Frequent reports of missing or wrong parts and delivery failures cited in PartSelect customer complaints.
- Slow refunds and billing delays after claims, with insistence on reordering instead of sending missing items.
- Poor packaging causing damaged parts and complaints about high price level and difficult human contact.
Key Takeaways for Future Customers
- Confirm item counts on delivery and photograph issues immediately.
- Expect refunds to take up to two weeks and contact customer service for follow up.
- Check prices and consider order tracking before purchase.
Media from reviews
Tired of being ignored?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Allen, Texas
I ordered parts for my dryer I did not receive all the parts.
I ordered four rollers for my dryer. Only one roller was in the package.
I called customer service. They were really polite. They said I had to take pictures of the one roller,receipt, of the package I did.
They said it would be two weeks before I could get my money back on my credit card, I asked him could they just send me three rollers common sense, but they said I had to re-order them.real tight budget, seem to be easier to just send three rollers and keep the money you have. Thank you.
I am not mad.
I just read your pissedconsumer.
They ought to change the name to unhappy consumer. Thank you.
Preferred solution: Deliver product or service ordered
User's recommendation: First time ordering parts from them, somebody made a mistake and only sent me one part out of four real nice customer service plan on doing more business with them
I don't get any answer about my claim.
Since August 28, I ordered a Jumbo shelf. You told me that it was shipped on September 12.
I never received the delivery. My order number is 2675****.
Preferred solution: Deliver product or service ordered
Buffalo, New York
Terrible company, would never order from this company again, buyer beware. Customer service was terrible and they scammed me. Will contact the BBB and my local news stations
Have someone from the corporation contact me. We called customer service 30 seconds after placing our order and the woman said that she will try to correct the number of items that we needed, we only wanted 1 and received 2, I'm a disabled veteran and to ship back the 1 extra part now cost me $9.00 , this is even with calling customer service 30 seconds after placing the order.This is a total scam and will ne reporting this to the BBB and my local news stations on how you operate and treat disabled veterans
User's recommendation: Don't buy anything from this company, scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn item
I found the parts I ordered and wanted to return the ordered parts for a refund. I called to speak with a rep but was directed to the website and was able to navigate it successfully to print the return mailing label.
User's recommendation: Do not misplace the ordered part.
Clearwater, Florida
The shaft on the motor you sent me is bent the fan blade wobbles
Some JA shipped my fan motor ln an envelope with no protection on the shaft and its bent no quality control no your part
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas my order shopped 2257****
I want to know if my order has shipped yet order number2257**** i have not got conframation since Tuesday when will I receive my order
Preferred solution: Deliver product or service ordered
User's recommendation: Need to talk to a human
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