Parts Giant
Parts Giant Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parts Giant has a 1.2 star rating from 5 reviews. Overall sentiment is negative with multiple customers reporting dissatisfaction.
Key Takeaways for Future Customers
- Parts Giant reviews warn about slow shipping and missing parts.
- Many customers request a refund and report delayed or withheld refunds.
- Customer service contact and order cancellations are often problematic.
Negative Feedback / Risk Areas
- Frequent customer complaints about late or unshipped orders.
- Refund and return delays reported repeatedly.
- Missing items, wrong parts, poor phone/email responsiveness.
Positive Feedback
Some buyers received complete orders and a few noted helpful phone support; reviewers value the website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parts Giant has a 1.2 star rating from 5 reviews. Overall sentiment is negative with multiple customers reporting dissatisfaction.
Key Takeaways for Future Customers
- Parts Giant reviews warn about slow shipping and missing parts.
- Many customers request a refund and report delayed or withheld refunds.
- Customer service contact and order cancellations are often problematic.
Negative Feedback / Risk Areas
- Frequent customer complaints about late or unshipped orders.
- Refund and return delays reported repeatedly.
- Missing items, wrong parts, poor phone/email responsiveness.
Positive Feedback
Some buyers received complete orders and a few noted helpful phone support; reviewers value the website.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible service . Supposed to get product in 3 to 5 days . Product hasn't even shipped and its now the 5th day .
- - Order placed; grips not shipped in 5 days.
- - Parts were said in stock and would ship.
- - No refund; cannot cancel; will return on arrival.
Will let everyone know that it's now 5 days from the day I ordered and my grips haven't even got to Parts Giant yet. Let alone shipped to my address.
This will be posted on Facebook so no one else makes this mistake. Your company said the parts were in stock and would ship right away. Come to find out you don't even have the parts and you had to order them. So you took my money and refuse to refund me, meanwhile I've had to buy the grips directly from Accutronix on my dime for my customer's bike.
I will be returning these grips the second I receive them. And will never purchase another part from scam company Parts Giant. What an absolute joke. Meanwhile the new grips I've ordered have already shipped and will be here on Thursday.
Parts Giant, 4 days later, still haven't even shipped the grips yet and won't let me cancel the order. Company is a complete joke.
- Scammed me out of 200 dollars
Preferred solution: Full refund
User's recommendation: Don't buy from parts giant
Damaged fender cover
Look at photos and advise. Part for customer vehicle. Will have them look at the product and see if they would want to use it or have it replaced
Parts order
- - The person on the phone was very helpful.
- - I will rate the service after I receive my order and tell my biker friends on road and off road.
When I receive my order I will rate the service the person on the phone was very helpful thank looking forward to tell all my biker friends on road and off road so hopefully everything is what they say it is thank you
User's recommendation: Call them when something’s wrong do t email guys do t check their e mail every day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI received the wrong air mass flow sensor
I have not received my refund from return the wrong air flow mass sensor I received my tracking number the part has been returned
User's recommendation: I have not received my refund
Ponchatoula, Louisiana
Got all parts as ordered
In the beginning I had only received 1 tail light with no explanation but received the rest a cpl days later
User's recommendation: Would recommend
Hudsonville, Michigan
My mirror chrome cover has welts after snow
- - Chrome mirror cap has welts after snow.
- - I used the remote to warm up the truck; there is a one-year warranty, but you can't talk to the shipper.
My chrome mirror cap has welts in it after the snow i used my remote to warm up my truck I contacted Amazon about this problem shipper said I has a one year warranty but you can't talk to them to solve your problem I am very disappointed I am going to call Amazon again maybe they can reach out
User's recommendation: Check reviews before you buy
Plano, Texas
Missing package
- - Ordered a front bumper and brackets, but only the brackets arrived.
- - The front bumper was not delivered and I need it sent.
Hey so I placed a order for a front bumper and the brackets and the only thing I got was the brackets and i never got the front number that I had ordered I would love to get the number still because I need it for my car
Cancel my order
It said $101.00 for the part I ordered and when I was done it went to $212.00! Return my money and cancel this order NOW!
- Nine
Preferred solution: Full refund
User's recommendation: Zero
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Ordered a $20 part seven days ago; it hasn't arrived.
- - Order flagged and canceled; funds to release in 7 working days.
Order part 7 days ago for 20 bucks, 4 days later I dont receive it and contact them only to be told the order was flagged and canceled and money would be released in a few days, 1 week later money still isnt released and I call them only to be told it would be 7 WORKING DAYS before its released. So now I not only cannot order the part elsewhere which makes me stuck with no running vehicle , they did not inform me of this until I called, then change story about when my money will be released.
Sorry *** company with even more sorry *** customer service reps. Shame on them
- Bad customer service
Preferred solution: Full refund
User's recommendation: Order from ANYWHERE ELSE if you want to get a part at all let alone hassle free
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richland, Pennsylvania
I am missing parts on my order
Order 2 items and only received one. No way to get in touch via stay away from this vendor, not customer service,
- Not legit
Preferred solution: Deliver product or service ordered
User's recommendation: Do not used these crooked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
No one answered the telephone. Need to return item dont need it now. Dont have Anything else to say.
Preferred solution: Full refund
User's recommendation: Nothing to say
Jackson, Tennessee
Return
I need to return item. Dont need it. Dont have 100 symbols to say about the subject of the part that Im wanting to return.
User's recommendation: No recommendation
727492****
Never send mi front bumper 2008 ford 250 super duty
Never respond still my money
Bad customer service
Never buy again
Preferred solution: Full refund
User's recommendation: Never recommend
Mcdonough, Georgia
I am missing parts on my order
- - Delivery was late and parts were missing.
- - I asked to be contacted by phone but have not received a call and parts still missing.
- - I may cancel Prime.
I will never again order from Parts giant Not only was the delivery never made on schedule when I received the delivery finally it was missing parts I was asked King them to contact me via phone so I could speak to somebody in person I have never yet received a call I am still missing my parts I am tired of waiting it's cost me money and time now and I'm ready to cancel my Prime Membership just because of this.
User's recommendation: I have none
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