Anonymous
map-marker Ponchatoula, Louisiana

Got all parts as ordered

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In the beginning I had only received 1 tail light with no explanation but received the rest a cpl days later

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User's recommendation: Would recommend

Anonymous
map-marker Hudsonville, Michigan

My mirror chrome cover has welts after snow

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Parts Giant - My mirror chrome cover has welts after snow

My chrome mirror cap has welts in it after the snow i used my remote to warm up my truck I contacted Amazon about this problem shipper said I has a one year warranty but you can't talk to them to solve your problem I am very disappointed I am going to call Amazon again maybe they can reach out

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User's recommendation: Check reviews before you buy

Anonymous
map-marker Plano, Texas

Missing package

Hey so I placed a order for a front bumper and the brackets and the only thing I got was the brackets and i never got the front number that I had ordered I would love to get the number still because I need it for my car

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James D Aqf

Cancel my order

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It said $101.00 for the part I ordered and when I was done it went to $212.00! Return my money and cancel this order NOW!

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Loss:
$212
Cons:
  • Nine

Preferred solution: Full refund

User's recommendation: Zero

Kim C Ern

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Refund

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Parts Giant - Refund

Order part 7 days ago for 20 bucks, 4 days later I dont receive it and contact them only to be told the order was flagged and canceled and money would be released in a few days, 1 week later money still isnt released and I call them only to be told it would be 7 WORKING DAYS before its released. So now I not only cannot order the part elsewhere which makes me stuck with no running vehicle , they did not inform me of this until I called, then change story about when my money will be released.

Sorry *** company with even more sorry *** customer service reps. Shame on them

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Loss:
$20
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Order from ANYWHERE ELSE if you want to get a part at all let alone hassle free

Arcenio M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richland, Pennsylvania

I am missing parts on my order

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Order 2 items and only received one. No way to get in touch via stay away from this vendor, not customer service,

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Cons:
  • Not legit

Preferred solution: Deliver product or service ordered

User's recommendation: Do not used these crooked

Terry D Ses

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return

No one answered the telephone. Need to return item dont need it now. Dont have Anything else to say.

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Preferred solution: Full refund

User's recommendation: Nothing to say

Anonymous
map-marker Jackson, Tennessee

Return

I need to return item. Dont need it. Dont have 100 symbols to say about the subject of the part that Im wanting to return.

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User's recommendation: No recommendation

Kenshin Tfc

727492****

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Never send mi front bumper 2008 ford 250 super duty

Never respond still my money

Bad customer service

Never buy again

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Loss:
$350

Preferred solution: Full refund

User's recommendation: Never recommend

Anonymous
map-marker Mcdonough, Georgia

I am missing parts on my order

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I will never again order from Parts giant Not only was the delivery never made on schedule when I received the delivery finally it was missing parts I was asked King them to contact me via phone so I could speak to somebody in person I have never yet received a call I am still missing my parts I am tired of waiting it's cost me money and time now and I'm ready to cancel my Prime Membership just because of this.

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User's recommendation: I have none

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