Parts Dr
Parts Dr Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parts Dr has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Parts Dr has a fake refund policy. Even if they are deciding to refund which is almost impossible they charge shipping and restocking fees as it was their fault. .", "do not use them".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parts Dr has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Parts Dr has a fake refund policy. Even if they are deciding to refund which is almost impossible they charge shipping and restocking fees as it was their fault. .", "do not use them".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Belle Vernon, Pennsylvania
I did not get the order in good condition.
In our email conversation Parts Dr stated that they did sell the Part but shipping was done by GE Appliances thus they are not considering themself responsible for inappropriate shipping, instead they are shifting the blame to GE Appliances denying a refund of full amount of purchase.
- Fake refund policy
Preferred solution: Full refund
User's recommendation: Parts Dr has a fake refund policy. Even if they are deciding to refund which is almost impossible they charge shipping and restocking fees as it was their fault. .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Bad return policy
Company fixed the issue and I have been provided with partial refund.
Then I found out that they don't give refunds for damaged parts, only replacement with exact same part. And finally, they wanted the model number and serial number of my stove in order to approve the return. As we no longer have the stove, I was unable to provide that information.
The representatives I spoke to made it difficult every step of the way. I deeply regret ever purchasing from them.
Preferred solution: Full refund
User's recommendation: do not use them
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