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Replacement parts not available for Zik3

I am trying to get in touch with you to find a replacement for a Parrot Zik 3 black ear pads, but no one is willing to answer? Kindly note that you are obliged to service your products even they are discontinued. Thank you, Bernard
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ID
#2731016 Review #2731016 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Buy DJI that’s what iam doing now bebop great drone love it hate the updates I done paid 2 time for flight plain and should have to pay again for something I done paid for twice happy new year

I can’t get the flight plain to restore after I made changes all my problems started 3 months ago when I couldn’t get the updates to update
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ID
#1747852 Review #1747852 is a subjective opinion of poster.
Location
Birmingham, Alabama
Reason of review
Updates and I keep have to buy flight plain
Preferred solution
Let the company propose a solution
New Reviewer

Resolved: Replacement Headphones Held for Ransom!

I purchased a pair of Zik 2.0 Headphones on May 14th,2017. When bass notes would hit there was a rattle in headphones. Sent back to Amazon. No problem. Second pair wouldn't hold charge. Contacted Parrot. This is where it went off the rails! They didn't have anymore of the batteries in stock so I was sent Zik 3.0! Very happy until touchpad quit working. Contacted Parrot again, had me send them in for replacement. Received refurbished pair with mismatching serial numbers. Sent them in again. Parrot received them on August 14th,2017. Was told I'll get a new pair in 7-10 days. Also told they would FedEx them to me. Called everyday since then and keep being told there working on a replacement. Finally spoke with "Bobbie" told I'd have my headphones by August 28th, 2017. Never received email with tracking number. Called in on the 25th of August and was told Bobbie is no longer with the company. Will receive headphones by Monday. Guess what? Still no headphones! Called today and was told Bobbie is still with the company and my headphones were sent out via USPS. NOT FEDEX LIKE PROMISED! Supposed to get a call from Bobbie who may oray not still work for Parrot to tell me where my headphones are. Beyond pissed. I want my headphones! Do they want my first born? Just send me my headphones or a check for the price of the headphones. I'm over it. It would be one thing if these only cost a couple of bucks, but these cost $400.00! Not the way to do business. Never will I recommend Parrot or any of there products. Please heed my advice, don't buy anything from Parrot! Ever!
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Resolved
ID
#1093343 Review #1093343 is a subjective opinion of poster.
Product
Parrot Zik 2.0 Bluetooth Headphones
Reason of review
Return, Exchange or Cancellation Policy

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