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Verified Reviewer
Junior Reviewer

Do not use

4/30/2018, I paid in advance to use their location in MIAMI,FL $65.91. About a week before I was to arrive, I received an email that I was being sent to another company, because their garage was under construction for some unknown reason, Called "WE PARK it". Arriving at the new site, waited in line to enter for well over an hour.The attendant informed me that I needed to go to another WE PARK garage. Other drivers were in line were routed there also. Parked on 3rd floor had to carry all luggage to the street, no shuttle service which I paid for at the original company. Found out AVIS was being used to shuttle. When arriving back to Miami pier A, none of the porters ever heard of WE PARK, so I took a cab to the garage for $31. Total cost $96.91 to park, arriving, no attendant on duty, a janitor had to open gate so I could leave garage. ParkWay parking replied to my other complaint saying it was quite clear there was no shuttle which was a lie, they offered shuttle service for my reservation, but took it upon their self to send me & others to a different location. I would never accept that if I was told so. The emails sent by them did not specify this & should have offered a refund if they could not provide service paid for originally. Main office is in Tampa,FL. Absolutely disgusting, will never use them again.I will contact BBB also. If this is the best they can do, not good enough !! No phone # to call or instructions to contact for trip back to garage. Can't wait to hear ParkWay Parkings next reply. Probably another LIE.
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ID
#1721899 Review #1721899 is a subjective opinion of poster.
Product
Parkway Parking Parking Lot Booking
Cons
  • No shuttle
  • No attendants
  • No information
Reason of review
Not as described/ advertised
Loss
$31
Preferred solution
Let the company propose a solution

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