ParkSleepFly
ParkSleepFly Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ParkSleepFly has 1.9 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient packaging for travel, Good idea.
Cons: Bad customer service, Incompetent, No contact phone and may not get what you paid for.Recent recommendations regarding this business are as follows: "1 Do not use parksleepfly. 2 If you do use them call the hotel to confirm you have a reservation even if", "Park elsewhere", "Do not use this company", "Trash", "check your credit cards".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ParkSleepFly has 1.9 star rating based on 13 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient packaging for travel, Good idea.
Cons: Bad customer service, Incompetent, No contact phone and may not get what you paid for.Recent recommendations regarding this business are as follows: "1 Do not use parksleepfly. 2 If you do use them call the hotel to confirm you have a reservation even if", "Park elsewhere", "Do not use this company", "Trash", "check your credit cards".
Most users ask ParkSleepFly for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Hotel denied Parksleepfly reservation and PSF has no phone to resolve issue
Company fixed the issue and I have been provided with full refund. They act as a travel agency and require a partial prepayment for their services.
They refunded the prepayment since the hotel didn't acknowledge the reservation.
Use a credit card vs cash or debit card. Overkill the documentaion.
I made a park and sleep reservation on parksleepfly on 6/20/25. The hotel claimed they had no reservation and they were full, so I couldn't even make my own reservation.
I did not have any way to contact parksleepfly since they don't have a phone number.
I showed them the parksleepfly reservation, and the hotel attendant claimed they do not honor third-party reservations. I had to book at another hotel on my own.
- No contact phone and may not get what you paid for
Preferred solution: Full refund
User's recommendation: 1 Do not use parksleepfly. 2 If you do use them call the hotel to confirm you have a reservation even if
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Rip off charges
Company fixed the issue and I have been provided with apology. An email from them to say it was a technical fault on their behalf....that's itResolved
Hello... So on 1st April this year I parked at the Sqires car park in Thornbury for approx 3 hours.
I had an interview. Paid my parking charge of £1.50 and left. Two weeks later, a penalty notice arrived claiming £100 for non-compliance. This would be reduced to £60 if paid within 14 days.
I will be sending a letter and bank statement to the company as proof of payment. Can I ask, are Park Maven and Yourparkingspace the same company?
What a rip-off and complete con. Stuart Bates
- Rip off con merchants
User's recommendation: Park elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo reservations at hotel
Nothing done - no refund
I received a reservation number from park sleep fly for a hotel in Phoenix Arizona and paid the deposit. The hotel had no reservation under my name or with that reservation number money has been withdrawn from my credit card for the hotel by park.
Sleep fly. At this point, I am believing it to be fraudulent and will file with the Better Business Bureau and put the information on social media
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
I have tried contacting ParkSleepFly with several methods to cancel my reservation. The hotel is fine with the cancellation as there was a technical issue with the booking.
The parksleepfly website does not work correctly to cancel.
I need a refund to my card as there are now two changes for the same reservation on my account. Reservation # 337****
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of 2 charges not made on credit card
charges were made on credit card . no reservations made.
letter received from Nicole Boden promising refunds of $145.34 US and $136.34 US in 5-7 days on FEB. 15 2024.
Never happened. This is now March 25 2024.
I guess they think if you don't check your cards they won't have to pay.
Will be making another call today to see where my money is.check up
Preferred solution: Full refund
User's recommendation: check your credit cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCREWED up reservations
I made 2 reservations thru your website:
La Quinta Miami airport April 19 one night
Fairfield Inn West Miami airport April 19 one night
I need to cancel the La Quinta reservation but the hotel has no record of reservation. Also, the Fairfield has no record of my reservation, I have tried to call but you fail to answer or return my call.
I sent an email last week but again NO RRESPONSE. I have disputed the two charges 42.34 and 49.53 respectively,
- Incompetent
Preferred solution: Full refund
User's recommendation: Don’t use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation and rebook a reservation
I have been trying for 2 days to cancel and rebook a reservation #333****. I would really like a little help here!!! I need to add a day to the reservation.
- Good idea
- Bad customer service
Preferred solution: A rebook of the reservation to add another day.
User's recommendation: be very careful to review your reservation many times before paying!!
Mexico City, Mexico
No hotel reservation
I have tried to contact you x3 through chat and email. No reply. You report great customer service but provide no phone # and no reply to chat or email
User's recommendation: Trash
Erskine, Minnesota
ID 327**** the Room reservation has been doubled at Hilton unable to find anyone to cancel 1 room for 24Feb and 10 Mar.
Reservation 327**** has been doubled at Hilton . They need an e-mail from you to cancel 1 of the rooms for 24 Feb and 10 Mar .
Brooklyn, New York
PRIVACY BREACH
MY CONFIRMATION AND PERSONAL INFORMATION WAS ALL SENT TO A DIFFERENT PERSON!!! THERE IS ZERO CONFIRMATION INFORMATION FOR THIS COMPANY
User's recommendation: DO NOT USE UNDER ANY CIRCUMSTANCES
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edmundson, Missouri
Poor Customer Service
Company owes us a credit, but will not reply to two e-mail inquiries and has no phone to contact. They extoll customer service but do not practice it!
- Convenient packaging for travel
- Poor customer service
Preferred solution: Full credit applied to future reservation
User's recommendation: Potentially nice service, but frustrating to not be able to make contact with anyone
Kansas City, Missouri
Double Booking - Got charged for a No Show
Unknown to me, ParkSleepFly booked me on two different dates, same day of the month but two different months. I got charged as a No Show for the incorrect date.
My PSF reservation lists the wrong hotel reservation, so I've got proof it was their error. Credit card company denied my claim so I'm impatiently waiting to hear from PSF.
User's recommendation: Never book with a company that doesn't have a phone number for customer service.
New Baltimore, Michigan
Unable to contact them directly -unresolved issue
. I have sent several emails regarding cancellation.
I have called the hotel and canceled w/in 24 hrs and I still have not heard back. No reply. nor have I been credited my deposit. I dont have a reservation no# because they never entered the reservation in the computer.
They still have not credited my account $24.80. The only contact is through email. No phone number to be found.
Still no credit. POOR CUSTOMER SERVICE WITH PARKSLEEPFLY!!!
User's recommendation: Make sure you don’t want to cancel before booking because you’ll never see your credit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doral, Florida
Complaint
No action from ParksleepflyWe want the $40.85 refund Misrepresented airport shuttlePlease review again
I have successfully cancelled the following reservations for arrival Jan. 14.
Residence Inn by Marriott, Doral, FL Miami Airport location
They want the service fee amount refunded. $40.85 each
Your company did not notify clients of the airport shuttle time change from 7am to 9am.
This is a misrepresentation of services offered.
The impact would have cost them unnecessary large amounts of money.
Please respond as quickly as possible.
Shakley 284****
Taylor 284****
Deardorff 285****
Duncan 285****
Duhamel 285****
I represent a Travel Company as a Senior Group Advisor and If I post this
error to my many colleagues , I'm sure it will impact your reputation.
Park Sleep Fly will no longer be a part of our list of hotel chains to sell.
Theresa Payne
Silhouette Travel & Tours
tpayne8144@***.com
Preferred solution: Full refund
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