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Parkopedia

Parkopedia

parkopedia.com
What is your customer experience with Parkopedia?

Parkopedia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Parkopedia has 1.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied. Reviews cite failed bookings, double charges, no confirmed parking, limited customer service response, and many refund requests.

Key Takeaways for Future Customers

  • Expect possible booking failures and charge issues; double payments reported.
  • Customer service contact is email-only and often unresponsive.
  • App reliability is poor; confirm parking on arrival.

Negative Feedback / Risk Areas

  • Customer complaints about billing, refunds, and subscriptions (double charges).
  • Poor customer service response and failed bookings.
  • High price level noted by reviewers.

Positive Feedback

Some users found it convenient and at least one reported a quick refund resolution.

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Media from reviews

Parkopedia - Distroyed my car
Parkopedia - Distroyed my car - Image 2Parkopedia - Distroyed my car - Image 3
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Show reviews that mention
service customer customer services reply refund mistake services amount money reimbursement
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Susan M Ycv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

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AI Highlights
  • The email and parking pass had different addresses.
  • There is an email address and three emails went unanswered.

I paid for reservation for parking n seattle on parkopedia. The email had one address and the parking pass had a different address.There was no phone number to find out if we were parking in the right area.

There is a email address.I have emailed 3 times there is no reply.I would never , ever use them again and recommend no one else does.

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Benjamin B Kjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn’t pay any refund!!

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AI Highlights
  • Charged twice for the same parking; no reimbursement.
  • App doesn't work; no customer service; note says not to park there.
  • Don't use Parkopedia.

Accidentally double booked, took my money twice, same place, same time, same amount! Texted customer services a few minutes later.

Reply saying no reimbursement, your mistake, we are taking your money for your double payment - really poor service.

Don't use Parkopedia, no customer services, the app doesn't work. To top it off, where I parked, got a note saying don't park here!!

Loss:
$30
Cons:
  • Poor app poor customer service

Preferred solution: Full refund

User's recommendation: Don’t use Park O Pedia

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cheyenne, Wyoming

No parking spot

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AI Highlights
  • Reserved a spot in New Orleans; none were available on arrival.
  • Attendant had no record; no response from company; paid $23 using an alternate lot.
Contains 1 confidential file for company representatives

I reserved a spot in New Orleans. When we got there, no spot was available and attendant had no record of a reservation.

Succeeded in contacting the company by email, but they have gone silent.

I even provided a receipt from the lot we had to use instead. Out $23.

User's recommendation: Do not use

View full review
Geraldine T Yyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FAILED BOOKINGS

AI Highlights
  • Booking attempts failed twice; payments were taken.
  • The email address Ssentemail could not be verified.
  • The user is unsure whether a booking exists.

I have tried to book car parking and it said the booking had failed and to try again. I did this and it failed again.

Both payments have been taken from my account. Then, they gave an email address, Ssentemail. I checked if the address is correct, and that failed too. I have tried to find ways to contact them, but nothing shows if the email has been received.

I'm very concerned. Now, I'm not sure if I have a booking or not.

Loss:
$5896
Pros:
  • Seemed convenient
Cons:
  • You cannot get confirmed booking

Preferred solution: Full refund

User's recommendation: GOOD LUCK

View full review
1 comment
Geraldine T Yyo

The amount is £58.96 sterling

Stephen S Nfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Happy gave refund

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Not happy couldnt get in to car park.

But happy with customer service, giving refund.

Sorted quickly and efficiently.

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Sinead F Fod

Distroyed my car

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AI Highlights
  • Complaint about Aldi car park Longford due to potholes causing two tire blowouts.
  • I expect compensation for my car or may consult a solicitor.
Parkopedia - Distroyed my car
Parkopedia - Distroyed my car - Image 2
Parkopedia - Distroyed my car - Image 3

Iv a series of complains about aldi car park longford an absolute discuss as I have had a blow out with two tires one blow other distroyed over major potholes. I expect compensation for my car or I will be going to a solicitor

Loss:
$130

Preferred solution: Full refund

View full review
Jo D Scl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parking Basingstoke hospital

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AI Highlights
  • Forgot to pay for parking at Sherbourne carpark, Basingstoke hospital, 11.00 to 12.30 today; reg GK70KJX.
  • Wants to rectify to avoid a fine.

I completely forgot to pay for parking from 11.00 to 12.30 today at the Sherbourne carpark in Basingstoke hospital Hampshire. How can I rectify this please as I don't want a fine My vehicle reg is GK70KJX

User's recommendation: Don't forget to pay at exit to hospital. But it would be a useful tool for some way of paying in retrospect in a 24 hour period hospitals are stressful places. Also the exit barrier was up so didn't register forgetfullness until halfway ho.e.

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