Anonymous
map-marker Los Angeles, California

I was charged twice and not given a reservation number.

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Booking parking at LAX, parkon.com charged my credit card twice for the same transaction - and did not give me any confirmation # or send me an email confirmation. They have no customer service phone #, just a contact form.

I filled it out and so far, I have not received a response. Terrible !

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User's recommendation: I can not recommend this company

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Verified Reviewer

Extra charge when leaving the parking lot

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I prepaid for eight days of parking at Fine Parking, at Hobby Airport. When leaving the parking lot, I had to pay almost $20 extra.

ParkON has no phone numbers to call. The only way to contact them is to send them a message. They responded within a day, but they said I have to contact the parking lot since they are the ones collecting the extra money.

Don't go through ParkON and pay extra causing more hassle. Go directly to the parking lot app and save yourself the hassle.

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Loss:
$20
Pros:
  • Promised cheaper parking rate but pay more later
Cons:
  • You end up paying more at the end

Preferred solution: Price reduction

User's recommendation: Don't use ParkON!!!!

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