ParkON
ParkON Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ParkON has a 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable and reviewers cite high price levels and problems with reservations and billing.
Key Takeaways for Future Customers
- Check ParkON reviews and beware of reservation issues; some lots sold as available were closed.
- Expect billing problems and possible double charges; no phone support and contact form delays.
- Shuttle delays reported and an alleged vehicle theft at one location; consider booking directly with lots.
Negative Feedback / Risk Areas
- Customer complaints about double charges, extra exit fees, and missing confirmation numbers.
- Poor customer service response, no phone number, refund and billing disputes handled slowly.
- Safety concerns after a reported stolen car and indifferent on‑site security.
Positive Feedback
Few positives noted; advertised cheaper parking rates, but reviews say final cost is higher.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ParkON has a 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable and reviewers cite high price levels and problems with reservations and billing.
Key Takeaways for Future Customers
- Check ParkON reviews and beware of reservation issues; some lots sold as available were closed.
- Expect billing problems and possible double charges; no phone support and contact form delays.
- Shuttle delays reported and an alleged vehicle theft at one location; consider booking directly with lots.
Negative Feedback / Risk Areas
- Customer complaints about double charges, extra exit fees, and missing confirmation numbers.
- Poor customer service response, no phone number, refund and billing disputes handled slowly.
- Safety concerns after a reported stolen car and indifferent on‑site security.
Positive Feedback
Few positives noted; advertised cheaper parking rates, but reviews say final cost is higher.
Downey, California
Not Worth It
Waited close to an hour for shuttle. When I called for the third time they told me there was a shift change and to wait another 15 minutes. I caught an Uber.
User's recommendation: Don’t do it
My car was stolen!!!!
- - Car was stolen from Airport Center Parking at LAX.
- - Alleges Park-On staff or security involved.
- - Security treated it as routine; exit gate uses a code.
I parked in the Airport Center Parking lot and upon my return discovered that my car (Q50) had been stolen. I am convinced that the Park-On staff or garage security at this LAX location are working with the people who stole my car because a code is required at the gate to exit the parking structure.
Plus security acted like my missing car was routine and showed no urgency or sympathy towards me at all.
DO NOT TRUST THIS COMPANY!! Park elsewhere.
User's recommendation: DO NOT PARK HERE! Park-On LAX will steal your car.
Poquoson, Virginia
Sold us a reservation for a lot near BWI that has been closed for a month. Had to get last minute arraignments elsewhere and ParkOn refused to make it right.
- - They continued selling reservations for the same lot after it was closed.
- - Book directly elsewhere to save time, money, and stress.
To make it worse they are still selling other people reservations to that same lot another month later after they acknowledge the lots closed. Book directly elsewhere and save yourself the time, money, and stress.
User's recommendation: Don't use PorkOn
Los Angeles, California
I was charged twice and not given a reservation number.
- - They charged twice for the same parking transaction at LAX.
- - No confirmation number or email.
- - No phone support; contact form only; no response.
Booking parking at LAX, parkon.com charged my credit card twice for the same transaction - and did not give me any confirmation # or send me an email confirmation. They have no customer service phone #, just a contact form.
I filled it out and so far, I have not received a response. Terrible !
User's recommendation: I can not recommend this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtra charge when leaving the parking lot
- - Prepaid eight days at Fine Parking, Hobby Airport.
- - Left the lot and paid almost $20 extra.
- - ParkON has no phone numbers; contact by message.
I prepaid for eight days of parking at Fine Parking, at Hobby Airport. When leaving the parking lot, I had to pay almost $20 extra.
ParkON has no phone numbers to call. The only way to contact them is to send them a message. They responded within a day, but they said I have to contact the parking lot since they are the ones collecting the extra money.
Don't go through ParkON and pay extra causing more hassle. Go directly to the parking lot app and save yourself the hassle.
- Promised cheaper parking rate but pay more later
- You end up paying more at the end
Preferred solution: Price reduction
User's recommendation: Don't use ParkON!!!!
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