Parkdean Resorts
Parkdean Resorts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parkdean Resorts has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral.
25% of users would likely recommend Parkdean Resorts to a friend or colleague.
- Rating Distribution
Pros: Booking.
Cons: Cancellation policy.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Parkdean Resorts has 2.6 star rating based on 3 customer reviews. Consumers are mostly neutral.
25% of users would likely recommend Parkdean Resorts to a friend or colleague.
- Rating Distribution
Pros: Booking.
Cons: Cancellation policy.Recent recommendations regarding this business are as follows: "Don't assume you will get what you paid for", "Please check before you go you get what you ask for", "Thanks to Pissed Customer, I received an amended booking from Parkdean Resorts. No personal note attached, I still can't log into my booking on the site - don't know why. This site recommended.", "Don’t bother", "Do not use this company they cause unnecessary stress".
Review authors value the most Reliability and Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Booked caravan for 4nights
Booked a caravan over the phone. I wanted a caravan with double sofas and paid extra.
But when we entered the caravan, there were no 2 sofas. When I complained, the person told me whoever told me that was wrong.
I have booked for next year thinking I booked a 2-sofas caravan. Not happy; why say I can have what I paid for?
Preferred solution: Price reduction
User's recommendation: Don't assume you will get what you paid for
Birmingham, England
Complaint
Have not had response yet to email
User's recommendation: Please check before you go you get what you ask for
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancellation of hub passes Booking 1149****
Receved an amended invoice.
Could you please forward this to the relevant team.
Unable to use Live Chat or contact by Telephone.
I wish to cancel the £16 hub passes on my booking, could you please confirm this action.
Thank you
Regards
Simon Raine 0775183****
User's recommendation: Thanks to Pissed Customer, I received an amended booking from Parkdean Resorts. No personal note attached, I still can't log into my booking on the site - don't know why. This site recommended.
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I have contacted my credit card provider and asked them to resolve the issue. To get my 2000 pounds back. I emailed the CEO and have had no response
The worst company I have ever delt with
Account By700546, 2000 pounds paid on 28th November as a refundable payment at the Brynowen site in Borth. Email sent to CEO and others; no reply, no one answers the phone for the last 5 days. I want my money back.
Preferred solution: Full refund
User's recommendation: Don’t bother
Need to change to a dog friendly holiday
Can't speak to someone when you need to just get sent to the website but I have lost my confirmation email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rye, England
Account closed but being chased by debt collectors
They are looking into it and getting back to me. We sold our caravan in September 2021, and they have taken us to debt collectors for the pitch fees and rates for 2022, 2023, and 2024.
I have contacted them numerous times to say the account is closed, and they have said they will sort it but haven't.
They are useless. Our pitch would be used by now for another caravan.
Preferred solution: The account closed and debt collectors cancelled, we owe nothing
User's recommendation: Do not use this company they cause unnecessary stress
Refund
Problem sorted well by a very efficient lady. She worked through each part of my enquiry to my full satisfaction
To pay bill
Make trying to get through on the phone better, its near impossible to get the right department.been trying all morning still not got through to the right department
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation advice
More than happy to take a voice call to book a holiday and take my cash, but no easy option to cancel other than a chat with a robot with predetermined 'no-can-do' orders. Such a good company, offering so many holiday options, but let down by a lack of humanity and understanding of our serious illness condition. Terrible.
- Booking
- Cancellation policy
Preferred solution: Full refund
User's recommendation: Customer Service to forget. Avoid.
Clacton-On-Sea, Essex
Very rude text message from customer services
I rang to see where my upgrade was situated as have copd and may need a mobility scooter then got message saying I was pissed
User's recommendation: Don't bother with parkdean
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service terrible here
Receptionist very rude on dealing with our problem of our tv in the end I googled it and fixed it myself, the beds needed replacing they were very old n worn, no where tk store your food but the cupboards were well stocked with pots and pans , clean on arrival, but issues with uncomfortable beds and poor customer service would put me off re- using this site and Ive already booked a holiday with hoeseasons in wales ? Its a shame as overall this is a lovely site with fishing pools and lots of nature, we like quiet so were surprised really that we were right next to entertainment very loude till bout 11
User's recommendation: Lovely views , rude receptionist, fingers crossed there’s no issues you’ll be fine
Travel Expert Talks
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