Debra K Lmx

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Verified Reviewer
| map-marker Port Saint Joe, Florida

Do not want to text and email. I want to speak with someone.

I cant believe a company like park seed refuses to engage with the public. I will take my questions and my business elsewhere. Very disappointing. Debra 404-210-****
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User's recommendation: Blow them off like they blow you off.

Kerry O Raj

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Verified Reviewer

Not forthright company

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This is not the same family owned and operated park seed company but once was -apparently the Park family sold it and opened a different seed company under another name. Initial issue arose because not only does this company surprise you after you place your order even if it one or two packets of seed, with a fuel surcharge, despite the astronomical shipping fee, they after order was placed charge your credit card as mine was for MORE sales tax, first claiming it was PayPal, not them, then saying as their website states estimated.I had wanted to return my one mere packet of seed after being flat out lied to by the customer service agent stating she will credit me the difference, which I never was, then months ago Jarrod assured me I need not return my one seed packet order yet once again nothing replied nor credited. This alleged reputable company also shows on their website a promo code of 20%, you apply it but nothing is ever taken off, there now during the summer absolutely no customer service on the phone to speak to as the recording when phoning tells you there is none-no one replied via live chat nor replied to emails, Does this sound reputable? Charging nearly 9 dollars shipping for one packet of seed Normal first class shipping Then find they are padding your little made in good faith order with a one dollar fuel surcharge, for what? There is no one working there ! Offsite is getting my dollar and increased surprise surprise, more taxes padded after the order was first placed?
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  • It was once family owned
  • Read honest complaint

Preferred solution: Full refund

User's recommendation: Shop elsewhere


Terrible Customer Service

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I ordered a Portabella Mushroom Kit and instead they sent me a less expensive Button Mushroom Kit. Since I notified them of the problem, they have completely ignored me. I've dealt with Park Seeds and some of their sister companies for quite awhile, but never again. The review I left on their website has gone unpublished.
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Preferred solution: Deliver product or service ordered

User's recommendation: RUN!

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