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Park Seed

Park Seed

parkseed.com
What is your customer experience with Park Seed?

Park Seed Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Park Seed has a 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Rating distribution: 67% unfavorable, 33% positive.

Key Takeaways for Future Customers

  • Check shipping charges and fuel surcharge before ordering; shipping charges are a recurring concern.
  • Expect issues with customer service response and website ordering clarity.
  • Read Park Seed reviews for experiences with billing adjustments and promotional codes.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unclear shipping charges and overcharges.
  • Reports of unresponsive customer service, ignored refund or replacement requests.
  • Issues with billing, surprise taxes, and promo codes not applying.

Positive Feedback

Some customers note great customer service experiences and product quality from earlier orders; company was once family owned.

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Show reviews that mention
shipping charges seeds order shipping practice upcharge charge service bill hawaii
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Ed N Pxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping charges

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AI Highlights
  • - Customer asks shipping charges for $75 seeds to 14424.
  • - They say shipping is exorbitant.
  • - They want shipping charges on the site to be clearer.

I would like to know the shipping charges on $75.00 worth of seeds only, to zip code 14424. I have never ordered from Park Seed but have read that the shipping charges are exorbitant.

Please do not list me as an unhappy customer.

When using your website to order, the shipping charges are unclear as to what I will pay. Thank you.

Pros:
  • Great customer service

User's recommendation: Very fast reply to my question about shipping charges. I received a reply in less than 8 hours. I will be buying from Park this year and in the future

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Linda K Wob
map-marker 'Aiea, Hawai'i

Deceptive practice - $2.99 shipping if ordering only seeds

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AI Highlights
  • - Online order had a $20 upcharge and Hawaii shipping was $2.99.
  • - I was satisfied with Park Seed before, but I will not order again.

When I tried ordering online an upcharge of $20 was added to my bill. So I called to try to place my order and was told the $20 upcharge was added on to the shipping of $2.99 because I live in Hawaii.

That is an over charge.

I was only ordering 3 pkts.of seeds.

I have ordered from Park Seed before and have been satisfied with the seeds and service. However, I will no longer be ordering from Park Seed.

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Debra K Lmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Do not want to text and email. I want to speak with someone.

I cant believe a company like park seed refuses to engage with the public. I will take my questions and my business elsewhere. Very disappointing.

Debra

404-210-****

User's recommendation: Blow them off like they blow you off.

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Kerry O Raj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not forthright company

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AI Highlights
  • - Park family sold it and started another seed business.
  • - Shipping high: $9 for one packet plus a $1 fuel surcharge and poor service.

This is not the same family owned and operated park seed company but once was -apparently the Park family sold it and opened a different seed company under another name.

Initial issue arose because not only does this company surprise you after you place your order even if it one or two packets of seed, with a fuel surcharge, despite the astronomical shipping fee, they after order was placed charge your credit card as mine was for MORE sales tax, first claiming it was PayPal, not them, then saying as their website states estimated.I had wanted to return my one mere packet of seed after being flat out lied to by the customer service agent stating she will credit me the difference, which I never was, then months ago Jarrod assured me I need not return my one seed packet order yet once again nothing replied nor credited.

This alleged reputable company also shows on their website a promo code of 20%, you apply it but nothing is ever taken off, there now during the summer absolutely no customer service on the phone to speak to as the recording when phoning tells you there is none-no one replied via live chat nor replied to emails,

Does this sound reputable?

Charging nearly 9 dollars shipping for one packet of seed

Normal first class shipping

Then find they are padding your little made in good faith order with a one dollar fuel surcharge, for what? There is no one working there !

Offsite is getting my dollar and increased surprise surprise, more taxes padded after the order was first placed?

Loss:
$4
Pros:
  • It was once family owned
Cons:
  • Read honest complaint

Preferred solution: Full refund

User's recommendation: Shop elsewhere

View full review
Anonymous

Terrible Customer Service

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AI Highlights
  • - Ordered Portabella Kit but got Button Kit; they ignored my notice.
  • - I will not buy from Park Seeds or sister companies; my review was unpublished.

I ordered a Portabella Mushroom Kit and instead they sent me a less expensive Button Mushroom Kit. Since I notified them of the problem, they have completely ignored me.

I've dealt with Park Seeds and some of their sister companies for quite awhile, but never again. The review I left on their website has gone unpublished.

Loss:
$45

Preferred solution: Deliver product or service ordered

User's recommendation: RUN!

View full review

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