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Park Holidays UK

Park Holidays UK Reviews

www.parkholidays.com
What is your customer experience with Park Holidays UK?

Park Holidays UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Park Holidays UK has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Park Holidays UK reviews highlight severe cleanliness concerns in accommodations.
  • Upgraded or gold caravan expectations may not be met; check condition on arrival.
  • Customer service response occurred but replacement bedding was reported unsanitary.

Negative Feedback / Risk Areas

  • Dirty caravan interiors and bathroom.
  • Missing pots, pans, cutlery, and toilet brush on arrival.
  • Broken sofa bed and filthy replacement mattress with dead insects and a vape.
  • Guests forced to sleep on the floor due to unusable bedding.

Positive Feedback

This review does not include positive remarks.

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Media from reviews

Park Holidays UK - Terrible accommodation it was ment to have been a gold caravan it was...
Park Holidays UK - Terrible accommodation it was ment to have been a gold... - Image 2
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Julie T Rbn

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Verified Reviewer
| map-marker Kensington, Royal Kensington And Chelsea

Terrible accommodation it was ment to have been a gold caravan it was dirty there were no pots or frying pans the sofa bed was absolutely disgusting there was dead mosquitos and dirty vapes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Caravan was dirty.
  • - Sofa bed broken; filthy mattress with dead mosquitos and a vape.
  • - No pots/pans/cutlery; bath dirty; slept on floor 3 days.
Park Holidays UK - Terrible accommodation it was ment to have been a gold caravan it was...
Park Holidays UK - Terrible accommodation it was ment to have been a gold... - Image 2
Updated by user Aug 08, 2026

I have rang several times and I have still not received any response I think at least a50 percent refund the whole holiday was ruined I paid for gold accommodation and received bronze or below

Original review Aug 06, 2026

Caravan was very dirty, the sofa bed was broken. When the person came to fix it, it was replaced with a filthy mattress with dead mosquitoes and a vape on it.

My daughter and her partner have had to sleep on the floor for 3 days due to this. This is not what we would expect from a gold caravan. We spent more money in hopes that it would be a nice upgrade, but this is horrible.

We had no pots and pans on arrival, nor cutlery, nor toilet brush. The bathroom was also dirty upon arrival; I had to clean it myself before use.

Loss:
$500

Preferred solution: Full refund

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