Skip to content
Paris Ford Lincoln

Paris Ford Lincoln

www.parisfordtexas.com
What is your customer experience with Paris Ford Lincoln?

Paris Ford Lincoln Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Paris Ford Lincoln has 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent mentions emphasize problems with service at the dealership and long repair timelines in Paris Ford Lincoln reviews.

Positive Feedback

One reviewer noted the dealership completed some recall work and tune up tasks despite broader service issues; responses mention loyalty to the Ford brand.

Negative Feedback / Risk Areas

  • Poor customer service and communication with service advisors.
  • Extended repair times, repeated visits, and billing disputes noted in Paris Ford Lincoln customer complaints.
  • Incorrect or incomplete repairs causing additional failures.

Key Takeaways for Future Customers

  • Confirm repair scope, timelines, and charges before authorizing work.
  • Document vehicle condition and get itemized billing to reduce dispute risk.
  • Consider contacting Ford headquarters if local dealership service issues persist.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Connie D Hty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

After today I am concerned about the service at Paris Ford!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Service person acted like he didn't understand English and told my son to return in one hour.
  • - On return, others were served ahead of him.

Sent my son for service (1st time)! Service man acted like he did not understand English, finally told my son to come back in one hour.

My son goes back In an hour and hes putting others in front of him! Not good customer service!

Cons:
  • Dealership with bad customer service in service dept

Preferred solution: Let the company propose a solution

User's recommendation: Mist important is the service at a dealership!

View full review
thomas c Kqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Texas

Horrible tech support and service

AI Highlights
  • - Airbag recall and tune-up; airbags done but $200 check.
  • - Clock spring suspected; charged for tune-up; still not fixed after 14 days and $1,157.09.

started 5/31/19 a simple airbag recall and tune up, when taken to dealer no warning lights truck running fine. After a week at dealer ship airbags done but now warning lights would cost additional 200 to check problem Possible clock spring-don't they check these things when they do work?.

Charged for major tune up they claim spark plug was stripped??could not do heilcoil no one had tools and did not know how to do it???was often remanf head for 4800 or engine replacement for more. declined being ripped off. Bill was almost 600 dollars. Made complaint no help from local dealer no help, when to Headquarters Ford told to take back second time .

Charge again appx 600 dollars clock spring changed now airbag not seated right, constant dinging, ignition screwed up cruise control broken truck really running like crap now. They disconnected servo cable made wrong paperwork not right vehicle or vin. Doesn't the service manager check work how could truck be ready to go in this condition. Has now been 14 days in service hands and has cost me 1157.09 and still not right by dealership so back I'll go to Ford Motor for there help.

Almost afraid to tack back who knows what they will destroy next. I am a loyal Ford customer but beware of your local dealerships THEY are not Ford. If you have problems address them otherwise more people get screwed.

Right now out of 5 stars it would be less than 1. Myself , family and friends will not be dealing with this dealership based on this service matter I will not recommend to anyone.

Loss:
$1157

Preferred solution: Let the company propose a solution

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article