Annette S Qkh

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Wigging out BAD hair Day

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Parfait Tailored Hair - Wigging out BAD hair Day
Updated by user Aug 18, 2023

The company does not care. They have not contacted me since they sent an irrelevant link to a video. It seems this is definitely a BUYER BE WARE as a company that once they have your money they can leave you with junk

Original review Jul 19, 2023
I was excited to try the hype of an AI wig but the excitement turned into disappointment when the wig arrived. The presentation was nice, I think they spent most of their money on the box LOL.
The insert told nothing about how to wear the wig and the copy seemed to be incomplete so I guess no one proofed the copy before they went to press.

When I reached out to get instructional videos or some sort of PDF to help with putting the wig on (there is this huge strap in the back of the wig that I have no clue what to do with) I was told to book a virtual consultation. I asked a friend who wears wigs if they could look at it to help. They agreed that the wig didnt really fit the back of my head and looked bad. I think the hype is just that AI hype perhaps they need to rethink how they utilize AI it should be more than flat photos of the front and side of the customers.

It needs to be a 360 scan not all heads are shaped the same. Now I just have a very expensive box and a bad wig. I think they probably want to do a virtual consultation to sell you LOL I have a mirror and friends that tell the truth and the truth here is it isnt worth the money or the AI hype for me.
Btw they did come back with a video that did not show how to put the wig on just how to comb it out . Not helpful LOL then there was a video of a photo shoot .

Not helpful. So the lesson learned was very expensive and customer service is less than desirable.
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Preferred solution: Full refund

User's recommendation: Don’t go for the AI hype

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