Parcel Insurance Plan Reviews
290 CLAIMED LOSSES
3 TOTAL REVIEWS
Awful customer service filed a claim for damage refuse to repond DO NOT USE
damagd item filed claim- buyer sent item back - $50 I repaired $160 - sent back insured $80 filed a claim refuse to respond out $290 bucks lost $100 on item sold on ebay. do not use them =
User's recommendation: do not use them contact attorney general fraudulent company.
- No pros
- Are a fraud
Claims that are lost are not paid unless buyers stays in contact
I submitted a claim that was lost in the mail. I received a letter from the post office stating the item was lost and the shipping label was returned. I refunded the customer eBay only allows a number of days before deciding for you. The order closed and there is no other way to contact the buyer. PIP will not pay the insurance claim unless they have communication between the buyer and the seller 30 days after the package is lost even though I sent in a copy of the returned shipping label and proof of the post office admitting they lost the package. On their claim form they tell you what documents they need. If you send just those, it's NEVER enough. They need to fix this before a lawsuit starts.
User's recommendation: Just buy from the post office.
Van Buren, Arkansas