New Reviewer

Digital Reach Dallas IT Consulting Ripoff

I'm glad to read someone else had problems with Digital Reach Inc. Our company took over IT services for a customer that had used them and had to contact Digital Reach Inc to secure some information. I listened to Eric be-little the customer for about 10 minutes, blaming them for everything that had gone wrong. While I will admit to getting mad at previous customers I have always kept my personal feelings to myself and certainly would never discuss them with a competitor. How unprofessional. If you are looking for competent IT services in Dallas, TX, stay away from Digital Reach Inc. We have spent more time fixing their mistakes than we've been able to spend supplying our customer with a real IT solution.
View full review
3 comments
#90896

Digital Reach worked our company over something terrible. Eric is truly a cutthroat ***.

I've seen his lies, schemes, and ugliness first hand. Make no mistake, any polish he has is purely show.

He wants into your company to suck the life out of it, not to help you or provide quality service. His crew is made up of hacks and boiler room flunkies.

#69742

Hi ,

Thanks for writing such an interesting article. It is not easy to take the right employee especially if we don’t have great human resource division inside our company. Special division of human resource usually required but some companies think that is not necessary thing. Trianz is a client-oriented organization that provides an integrated set of Consulting, IT and BPO solutions, each enabled by innovative and proprietary global execution models.

Trianz firmly believes that the flawless execution of business, technology and operational initiatives is a key ingredient of business success. Their mission is to partner with business leaders, who share the belief that Execution Matters. They understand top management vision and objectives, visualize business results and translate these to the execution of strategy using relevant technology and process outsourcing.

Thanks,

Sibley

#69740

Hi,

Thanks for writing such an interesting article. It is not easy to take the right employee especially if we don’t have great human resource division inside our company. Special division of human resource usually required but some companies think that is not necessary thing. Trianz is a client-oriented organization that provides an integrated set of Consulting, IT and BPO solutions, each enabled by innovative and proprietary global execution models.

Trianz firmly believes that the flawless execution of business, technology and operational initiatives is a key ingredient of business success. Their mission is to partner with business leaders, who share the belief that Execution Matters. They understand top management vision and objectives, visualize business results and translate these to the execution of strategy using relevant technology and process outsourcing.

Thanks,

Sibley

View more comments (2)
ID
#119246 Review #119246 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$5000
New Reviewer

Digital Reach Dallas Texas Inept IT outsourcing services.

We were told to expect a certain level of service at a certain price, when we got the bill the price had risen dramatically and were told "you exceeded your plan so we had to charge you more". The truth is we were lied to just to get our business. From our internet access or pipline to our email, the mess we found ourselves in after engaging with Digital Reach in Dallas, Texas ended up costing us double because we had to hire another IT Outsourcing firm just to get us functional. They have plenty of certifications on the wall but it's the way they do business that should make you run away if they come calling. Unprofessional, deceptive and unethical would be the three words I would use when recommending them for a job. Oh and Dell, you might check into them, the owner Erik will gladly share how to ***.
View full review
ID
#113382 Review #113382 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$25

About

Summary

Paranet is a leading global provider of services and solutions for information storage and safety, telecommunications, business process facilitation, strategic staffing, etc. Paranet was launched almost 20 years ago and is currently based in Dallas, Texas. In 2008, the company acquired Digital Reach, a Microsoft Gold Certified Partner. In addition to its primary services, Paranet now also offers IT support (infrastructure optimization, security management, due diligence, etc.), remote management, automation, centralization, and monitoring to allow for substantial productivity increases. With the combined efforts of Paranet and Digital Reach, the former currently maintains comprehensive outsourced IT solution package. In promotion of its services, Paranet partners with such world famous brands as Cisco, Dell, and Oracle.

Paranet reviews and complaints
Edit Description

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article