Paradise Clothing Company
Paradise Clothing Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paradise Clothing Company has a 3.0 star rating from 1 review; consumer sentiment is mostly neutral. Reviewers value product variety and the exchange, refund and cancellation policy, note medium price level, and report problems with customer service and shipping.
Key Takeaways for Future Customers
- Check Paradise Clothing Company reviews before ordering to confirm shipping reliability.
- Expect a medium price point and varied product selection.
- Confirm priority shipping timelines and refund policies up front.
Negative Feedback / Risk Areas
- Repeated shipping delays and missed delivery promises.
- Orders canceled close to event dates without timely notification.
- Customers report refused reimbursements for failed expedited shipping.
- Poor responsiveness from customer service leading to unresolved issues and documented Paradise Clothing Company customer complaints.
Positive Feedback
Customers appreciate the diverse product range and clear exchange and refunds options; pricing is described as medium and selection meets common needs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paradise Clothing Company has a 3.0 star rating from 1 review; consumer sentiment is mostly neutral. Reviewers value product variety and the exchange, refund and cancellation policy, note medium price level, and report problems with customer service and shipping.
Key Takeaways for Future Customers
- Check Paradise Clothing Company reviews before ordering to confirm shipping reliability.
- Expect a medium price point and varied product selection.
- Confirm priority shipping timelines and refund policies up front.
Negative Feedback / Risk Areas
- Repeated shipping delays and missed delivery promises.
- Orders canceled close to event dates without timely notification.
- Customers report refused reimbursements for failed expedited shipping.
- Poor responsiveness from customer service leading to unresolved issues and documented Paradise Clothing Company customer complaints.
Positive Feedback
Customers appreciate the diverse product range and clear exchange and refunds options; pricing is described as medium and selection meets common needs.
Have not received item yet
I made a purchase on June 14, 2019 and have not revived it yet?/
Preferred solution: Deliver product or service ordered
Brandon, Florida
Delivery Service Review from Valrico, Florida
- - Order placed April 29 for Mother's Day; paid for 1–2 day shipping.
- - No shipping notice; voicemails and email said wrong shipment and canceled order.
I placed an order for Mother's Day on April 29, 2016 and because the date was so near to Mother's Day, I paid for priority shipping (1-2 days). I had not received any shipping notice so I called the company on May6th and received their voicemail-2 times!
Finally they emailed me stating that they received the wrong shipment and then asked me when I needed my order. I emailed my reply-for MothersDay-and they replied that that was not possible and then they cancelled my order! This was late Friday. Now I had to scramble all day Saturday to find something for my mom.
What lousy customer service! Paradise clothing should have immediately informed me that my order was on back order.
I will NEVER purchase from this company again. Buyers Beware!
Screwed me Over
- - Chose Paradise Clothing for fast shipping.
- - Paid $21 for 3-day shipping; it arrived late.
- - Shipping reimbursement was refused, citing Hawaii.
My three year old son had a Hawaiian style dance coming up at his school, so I sorted through a bunch of clothing companies to find him a shirt. The only reason I chose Paradise Clothing Company was because they offered fast shipping options and his dance was coming up.
Their selection was no different than all the other websites I looked at, they are nothing extraordinary. I ordered the shirt, paid 21 EXTRA dollars for UPS 3 day select shipping (more than I paid for the shirt), and waited. Four business days later, it has not arrived, and my son could not dress up for his dance. I contacted the company, told them I would keep the shirt but I wanted my shipping reimbursed since they failed to get it here in 3 days.
Paradise Clothing Company refused, saying because they are located in Hawaii, things just take longer.
Guess what...if you aren't capable of providing 3 day shipping, DON'T OFFER IT. Lousy customer service, I won't be ordering anything from them again.
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It ended up taking 8 days. No refund. And it's a Hawaiin shirt, it's not like my son can wear it everyday to get my money's worth.
Thanks for this, I was about to order a dress for Saturday and now am scared it won't arrive in time! I will find some other website.