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Paradise Clothing Company

Paradise Clothing Company

www.paradiseclothingco.com
What is your customer experience with Paradise Clothing Company?

Paradise Clothing Company Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Paradise Clothing Company has 3.0 star rating based on 1 customer review. Consumers are mostly neutral.

  • Rating Distribution
  • Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.

Cheryl B Yui
map-marker Calgary, Alberta

Have not received item yet

I made a purchase on June 14, 2019 and have not revived it yet?/

View full review
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Zoie Smv
map-marker Valrico, Florida

Delivery Service Review from Valrico, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I placed an order for Mother's Day on April 29, 2016 and because the date was so near to Mother's Day, I paid for priority shipping (1-2 days). I had not received any shipping notice so I called the company on May6th and received their voicemail-2 times!

Finally they emailed me stating that they received the wrong shipment and then asked me when I needed my order. I emailed my reply-for MothersDay-and they replied that that was not possible and then they cancelled my order! This was late Friday. Now I had to scramble all day Saturday to find something for my mom.

What lousy customer service! Paradise clothing should have immediately informed me that my order was on back order.

I will NEVER purchase from this company again. Buyers Beware!

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Reason of review:
Order processing issue
Kassidy P
map-marker Charleston, Illinois

Screwed me Over

My three year old son had a Hawaiian style dance coming up at his school, so I sorted through a bunch of clothing companies to find him a shirt. The only reason I chose Paradise Clothing Company was because they offered fast shipping options and his dance was coming up.

Their selection was no different than all the other websites I looked at, they are nothing extraordinary. I ordered the shirt, paid 21 EXTRA dollars for UPS 3 day select shipping (more than I paid for the shirt), and waited. Four business days later, it has not arrived, and my son could not dress up for his dance. I contacted the company, told them I would keep the shirt but I wanted my shipping reimbursed since they failed to get it here in 3 days.

Paradise Clothing Company refused, saying because they are located in Hawaii, things just take longer.

Guess what...if you aren't capable of providing 3 day shipping, DON'T OFFER IT. Lousy customer service, I won't be ordering anything from them again.

View full review
Loss:
$21
2 comments
Guest

It ended up taking 8 days. No refund. And it's a Hawaiin shirt, it's not like my son can wear it everyday to get my money's worth.

Guest

Thanks for this, I was about to order a dress for Saturday and now am scared it won't arrive in time! I will find some other website.

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