A far fall from Paradise
• Turned up for my second fitting on time to find that may dress had not been touched since the last time I visited (same case for the appointment following mine). • Told if I waited half an hour it would be done. • The wait lapsed into 3 hours! • They didn't have a fitting room or an assistant for me to try on the dress so I was sent to a back room and had to ask another customer to help me lace the back. • The staff especially the seamstress was extremely unpleasant, rough and critical. • While I was waiting could hear screaming, yelling and protests coming from the sewing room. • Was discouraged from trying the dress on one final time before I took the dress home (also had to fly because I had been there so long and missed other appointments). • Although the dress was beautiful and inexpensive I got caught at the end with the alterations which cost a fortune and were cash only (they refused to take a credit card although I know they could because I paid the deposit with a credit card). The $10 bustle turned out to be a large, utilitarian metal hook which spoiled the look of the dress from the back. I asked for a smaller black hook which would blend and be less visible... the seamstress refused but in the end the manager agreed. The cups which were to be sown into the dress ($45) were cheap and the wrong color for the dress were sewn in with large haphazard stitches. Which made the front of the dress bunch up, and on closer inspection when I got home were misplaced, one was almost under the arm and the other at a ridiculous angle. I must admit rather than take the dress back (which I should have done, but didn't couldn't face the trip, the wait and the rudeness again only to have more shoddy work done), I removed the cups and fitted them myself. It took ten minutes (against 3 hours, what were they doing!) and looked perfect, even though black would have been a far better choice for this dress. I was buying a bridesmaids dress but I must say I did feel sorry for any unsuspecting brides whose day might be ruined by this experience. The most outstanding thing about the whole scenario was the fact although I waited very patiently for the 3 hours in the car making business calls (I only lost my cool at the end when they rudely insisted on cash and when I saw the shoddy workmanship) was that no one uttered an apology through out the whole proceedings. The dresses may be cheap but so is the service.
Patchogue, New York
Companies Similar to Paradise Bridals and Tuxedos
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