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Paracord Planet

Paracord Planet

www.paracordplanet.com
What is your customer experience with Paracord Planet?

Paracord Planet Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Paracord Planet has 1.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Affordable, Fast shipping, Have great cording if you can get the right color.
    Cons: Customer service sucks, Incomplete orders being shipped, No response when needed.

  • Recent recommendations regarding this business are as follows: "Don’t do business with a company that won’t talk to you on the phone".

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Media from reviews

Paracord Planet - Missing items in package
Paracord Planet - Product Quality Varies and they are never reachableParacord Planet - Product Quality Varies and they are never reachable - Image 2Paracord Planet - Product Quality Varies and they are never reachable - Image 3Paracord Planet - Product Quality Varies and they are never reachable - Image 4
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missing items phone order cord items numbers non people mkeefer foot
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Marquay Uqz
map-marker Colorado Springs, Colorado

Missing item in delivery

When you mess up you have to own it. And I was wrong.

I found my, messing item inside another bag.

I jumped the gun. My apologies to Parachord Planet.

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Thomas A Trw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Addison, New York

Missing items in package

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Paracord Planet - Missing items in package
Contains 2 confidential files for company representatives

I ordered 100 foot of the battle cord from you guys and only received 50 feet in my package. I would like for this to be resolved as soon as possible.

That would be great. I would still like to keep ordering from you folks in the future, but not if its gonna end up like this.

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Anonymous
map-marker Memphis, Tennessee

Have not received product

suppose to deliver product to Roy Sharp 4205 e mallory memhis,tn.38111. havent even got e-mail about.

bet you got money though. pissed

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Anonymous
map-marker Midland, Michigan

Missing items

Missing items in order.please sen d me my items. Or refund my money..thank you very much..Jeff 248-818-****

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Jeff W Bgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to order some coyote brown 1/8" dia shock cord.

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I need to make my order over the phone. I have been a victim of ID theft as a result of buying stuff over the internet and am wisely advised not to do that anymore.

Please give me your phone number or you guys call me.

Thanks, Jeff Wall. 661.733.7682

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Cons:
  • Nonexistant customer service

Preferred solution: I want ot place my order over the phone, not over the internet.

User's recommendation: Don’t do business with a company that won’t talk to you on the phone

Michael K Txw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sagar, Karnataka

Do people read, write and speak English ?

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Where is this coming from ...you've given unworking phone numbers why

201555**** Is a fake non working number...

I don't here back from you today I will crucify you on SM

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Loss:
$35
Cons:
  • Still sucks

Preferred solution: Full refund

Anonymous
map-marker Reading, Pennsylvania

Order #890700.

So how do I send the product back so I can get my $34.00 returned ?Order #890700.

Where is this being shipped from ?

MKeefer

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Angelique K Lzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product Quality Varies and they are never reachable

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Paracord Planet - Product Quality Varies and they are never reachable
Paracord Planet - Product Quality Varies and they are never reachable - Image 2
Paracord Planet - Product Quality Varies and they are never reachable - Image 3
Paracord Planet - Product Quality Varies and they are never reachable - Image 4

I paid over $100 for aglets that are useless and do not fit paracord planet paracord. I have never had this issue before and have reached out to orders@***.com several time to fix, get a refund or return these items as they are useless to me.

Reached out to them on Instagram to see if they would point me in the right direction and the message was seen but never responded do. How do you get a hold of someone to fix an order issue?

View full review
Loss:
$107
Pros:
  • Affordable
  • Fast shipping
Cons:
  • Incomplete orders being shipped
  • No response when needed
  • Quality varies

Preferred solution: Replacement aglets

Daphne K Xyn

It is impossible to find the correct pattern color on their website

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There are too many choices and the photos of the product do not match what is sent and no way to find the correct color in a multi color product. No phone number to contact them and they only deal with email even though supposedly there is a live chat that does not work.

Very expensive if you order the wrong color by accident since you can't really see the exact colors or pattern on the site since the photos are so small. Very unhappy!

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Loss:
$70
Pros:
  • Have great cording if you can get the right color
Cons:
  • You can not see the correct color or pattern on the website

Preferred solution: The correct item.

ERIC B Vop

Question

I want to know how to tell what size the paracord is I need cord in 3/16 and 1/4 what number designation would this be so I can make the proper repair for our chairs

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Preferred solution: A phone call so that I can speak to someone

Avigail Dla
map-marker North Carolina, United States

Failed Promotion at Paracord Planet.

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I tried to order from Paracord Planet using a Buy 5 Get 5 Free promotional link. I couldn't get the checkout price to show the promotion, and it didn't show the 5 free either.

I added a message to the order, using their message system, indicating the issue I was having and went ahead and purchased the 5 items. The order was delivered with only the 5 items, without the free items. The invoice with the shipment had MY MESSAGE PRINTED RIGHT ON IT. APPARENTLY THEY TOTALLY IGNORED THE MESSAGE.I emailed the company, no response.

I emailed again, no response. I contacted them on Twitter, they got customer service to review the situation. I forwarded copies of the two emails, and gave them the invoice number and dates.

The end result is that they claim that they didn't get the emails, and since they claim they knew nothing about this problem until today, despite the fact that it is on the original invoice, and since the promotion is now over, they decline o honor their own promotion. They are out my business, and I sure will tell everyone I know that Paracord Planet is not a reputable company to deal with.

View full review
Loss:
$20
Cons:
  • Customer service sucks
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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