Paracord Planet
Paracord Planet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paracord Planet has a 1.3 star rating from 6 reviews and consumers are mostly dissatisfied; recurring reports of incomplete orders, poor customer service, and mixed product quality.
Key Takeaways for Future Customers
- Check recent Paracord Planet reviews before ordering color or pattern-sensitive cord.
- Expect email-only support and possible delays when seeking refunds or replacements.
- Confirm promotion details at checkout and document messages in case of disputes.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing items and incomplete orders.
- Poor responsiveness to refund and billing requests.
- Difficulty contacting support by phone; live chat reported as unreliable.
Positive Feedback
Customers note affordable prices, fast shipping, and good cord options when correct color and size are received.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Paracord Planet has a 1.3 star rating from 6 reviews and consumers are mostly dissatisfied; recurring reports of incomplete orders, poor customer service, and mixed product quality.
Key Takeaways for Future Customers
- Check recent Paracord Planet reviews before ordering color or pattern-sensitive cord.
- Expect email-only support and possible delays when seeking refunds or replacements.
- Confirm promotion details at checkout and document messages in case of disputes.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing items and incomplete orders.
- Poor responsiveness to refund and billing requests.
- Difficulty contacting support by phone; live chat reported as unreliable.
Positive Feedback
Customers note affordable prices, fast shipping, and good cord options when correct color and size are received.
Media from reviews
Turn one complaint into a collective action
Missing item in delivery
When you mess up you have to own it. And I was wrong.
I found my, messing item inside another bag.
I jumped the gun. My apologies to Parachord Planet.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Addison, New York
Missing items in package
- - Ordered 100 ft of battle cord but received 50 ft.
- - Seeks quick resolution and wants to continue ordering in the future if resolved.
I ordered 100 foot of the battle cord from you guys and only received 50 feet in my package. I would like for this to be resolved as soon as possible.
That would be great. I would still like to keep ordering from you folks in the future, but not if its gonna end up like this.
Memphis, Tennessee
Have not received product
suppose to deliver product to Roy Sharp 4205 e mallory memhis,tn.38111. havent even got e-mail about.
bet you got money though. pissed
Midland, Michigan
Missing items
Missing items in order.please sen d me my items. Or refund my money..thank you very much..Jeff 248-818-****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to order some coyote brown 1/8" dia shock cord.
- - Wants to place an order over the phone due to ID theft from online shopping.
- - Requests the phone number or a callback; Jeff Wall, 661.733.7682.
I need to make my order over the phone. I have been a victim of ID theft as a result of buying stuff over the internet and am wisely advised not to do that anymore.
Please give me your phone number or you guys call me.
Thanks, Jeff Wall. 661.733.7682
- Nonexistant customer service
Preferred solution: I want ot place my order over the phone, not over the internet.
User's recommendation: Don’t do business with a company that won’t talk to you on the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sagar, Karnataka
Do people read, write and speak English ?
Where is this coming from ...you've given unworking phone numbers why
201555**** Is a fake non working number...
I don't here back from you today I will crucify you on SM
- Still sucks
Preferred solution: Full refund
Reading, Pennsylvania
Order #890700.
So how do I send the product back so I can get my $34.00 returned ?Order #890700.
Where is this being shipped from ?
MKeefer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct Quality Varies and they are never reachable
- - Paid $100+ for aglets that don't fit paracord.
- - Reached out to orders@***.com many times for a fix or refund; Instagram message seen but not answered.
I paid over $100 for aglets that are useless and do not fit paracord planet paracord. I have never had this issue before and have reached out to orders@***.com several time to fix, get a refund or return these items as they are useless to me.
Reached out to them on Instagram to see if they would point me in the right direction and the message was seen but never responded do. How do you get a hold of someone to fix an order issue?
- Affordable
- Fast shipping
- Incomplete orders being shipped
- Quality varies
- No response when needed
Preferred solution: Replacement aglets
It is impossible to find the correct pattern color on their website
- - Too many choices; photos don't match what's sent and color selection is unclear.
- - No phone support; only email, and live chat doesn't work.
There are too many choices and the photos of the product do not match what is sent and no way to find the correct color in a multi color product. No phone number to contact them and they only deal with email even though supposedly there is a live chat that does not work.
Very expensive if you order the wrong color by accident since you can't really see the exact colors or pattern on the site since the photos are so small. Very unhappy!
- Have great cording if you can get the right color
- You can not see the correct color or pattern on the website
Preferred solution: The correct item.
Question
I want to know how to tell what size the paracord is I need cord in 3/16 and 1/4 what number designation would this be so I can make the proper repair for our chairs
Preferred solution: A phone call so that I can speak to someone
Durham, North Carolina
Failed Promotion at Paracord Planet.
- - Promo not applied at checkout; order delivered 5 items.
- - Invoice printed the message; emails were not responded to, and Twitter prompted a review.
I tried to order from Paracord Planet using a Buy 5 Get 5 Free promotional link. I couldn't get the checkout price to show the promotion, and it didn't show the 5 free either.
I added a message to the order, using their message system, indicating the issue I was having and went ahead and purchased the 5 items. The order was delivered with only the 5 items, without the free items. The invoice with the shipment had MY MESSAGE PRINTED RIGHT ON IT. APPARENTLY THEY TOTALLY IGNORED THE MESSAGE.I emailed the company, no response.
I emailed again, no response. I contacted them on Twitter, they got customer service to review the situation. I forwarded copies of the two emails, and gave them the invoice number and dates.
The end result is that they claim that they didn't get the emails, and since they claim they knew nothing about this problem until today, despite the fact that it is on the original invoice, and since the promotion is now over, they decline o honor their own promotion. They are out my business, and I sure will tell everyone I know that Paracord Planet is not a reputable company to deal with.
- Customer service sucks
Preferred solution: Deliver product or service ordered
Companies Similar to Paracord Planet
paracordguild
Atwood Rope
Paracord eu
TITAN Survival
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation