New Reviewer

Failed Promotion at Paracord Planet.

1.8
I tried to order from Paracord Planet using a Buy 5 Get 5 Free promotional link. I couldn't get the checkout price to show the promotion, and it didn't show the 5 free either. I added a message to the order, using their message system, indicating the issue I was having and went ahead and purchased the 5 items. The order was delivered with only the 5 items, without the free items. The invoice with the shipment had MY MESSAGE PRINTED RIGHT ON IT. APPARENTLY THEY TOTALLY IGNORED THE MESSAGE.I emailed the company, no response. I emailed again, no response. I contacted them on Twitter, they got customer service to review the situation. I forwarded copies of the two emails, and gave them the invoice number and dates. The end result is that they claim that they didn't get the emails, and since they claim they knew nothing about this problem until today, despite the fact that it is on the original invoice, and since the promotion is now over, they decline o honor their own promotion. They are out my business, and I sure will tell everyone I know that Paracord Planet is not a reputable company to deal with.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#582025 Review #582025 is a subjective opinion of poster.
Location
North Carolina, United States
Cons
  • Customer service sucks
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered

Companies Similar to Paracord Planet

Tactical Wholesalers reviews and complaints

Tactical Wholesalers

2.1
12 Reviews

“I wanted to order a simple face mask that was US made. Ru ning out of paper disposable gets expensive....“
TactiPac reviews and complaints

TactiPac

1.5
11 Reviews

“I ordered the max holster for a glock 43x Mos. After quickly taking my money. I waited one week before...“
Craft Kits and Supplies reviews and complaints

Craft Kits and Supplies

1.5
9 Reviews

“I placed an order online in December 2015. Although they took my money without hesitation, I have yet...“
Trendyfy reviews and complaints

Trendyfy

2.4
7 Reviews

“I have placed my order almost month ago, but still I do not get it. I had received a whatsApp message...“
See more E-commerce Businesses ›

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article