300 CLAIMED LOSSES
2 TOTAL REVIEWS
Bait and switch?
Went shopping on their website, and found amazing sale. Spent over an hour browsing through 25 pages of $5 deals. Minimum shipping amount was $40, so decided to buy more than what I needed originally, to give extra stuff as gifts later. After putting 12 items to the cart worth $60, was going to checkout, when all prices changed from $5 to $15 or so, and cart totaled $178. Very disappointing. After refreshing page prices went up from sale to full price, and cart amount changed to $367. WTF??? Bait and switch? Why not post correct prices in the first place, instead of confusing customers? Hate their online store now.
- Variety of product
- Price changes
Reason of review
Let the company propose a solution
Papyrus card and stationery store
Beware! I have always liked the cards and stationery from Papyrus and enjoy shopping there. About a year ago, I spotted an embosser that I liked (a nice 3 line formal embosser), placed the order and picked it up three weeks later. After the second or third time of using it, only the last line showed up fully embossed on the envelope. The papyrus store is forty-five miles from my house so I didn't take the embosser back until I had reason to be in Atlanta again. I went to the store last week and was told the reason this embosser did not imprint was it had a weight limit on the paper it would emboss. It would not emboss Crane stationery or other formal weight envelopes. No one told me that when I purchased it. Because of the time factor, which I understand, they would not refund the amount, but they would not give me store credit either. This is not good customer relations. They sold a faulty product, a product they have discontinued since I bought it and yet they will not make it right with the customer. Beware before you purchase from Papyrus cards and staionery shop
Stone Mountain, Georgia
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