Anonymous
map-marker Houston, Texas

Food not cooked completely .This is the second time In month. The Ribs were tough and not done

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Awful food The Ribs were under cooked beans taste like can pork and beans.The potatoe salad was snow white with no seasoning.
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User's recommendation: Dont go to this location

Anonymous
map-marker Houston, Texas

Complaint

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Lost my ticket waited 40 minutes and still got the wrong food The ribs were not fully cooked This was awful and I will never go to them agian
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Resolved
Barbara G Rve

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Resolved: Charged for food I never picked up

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Pappas Bar B Q - Charged for food I never picked up
Pappas Bar B Q - Charged for food I never picked up - Image 2
Updated by user Jan 01, 2022

Company fixed the issue and I have been provided with full refund.

Original review Nov 28, 2021
I ordered food online but I fell at krogers and my ankle was swelling so I went home. I spoke with Dina at Pappas and she assured me I would not be charged. I was. I have tried calling but just get hung up on.
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Loss:
$37
Pros:
  • Great food
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: No matter what they tell you still check your statements

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