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Pappas Bar B Q

Pappas Bar B Q Reviews

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What is your customer experience with Pappas Bar B Q?

Pappas Bar B Q Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.4 star rating based on 1 customer review. Consumers are mostly satisfied; great food is noted but concerns exist about service and price level.

Positive Feedback

Customers praise the food and value discounts and location, which appear prominently in Pappas Bar B Q reviews.

Negative Feedback / Risk Areas

  • Repeated reports of undercooked ribs and poor food quality.
  • Frequent Pappas Bar B Q customer complaints about customer service and wrong orders.
  • Issues with billing and refunds after online order problems and unreturned calls.

Key Takeaways for Future Customers

  • Check orders and statements carefully and be prepared to follow up on refunds.
  • Consider location and specials but expect potential service delays or mistakes.
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Media from reviews

Pappas Bar B Q - Charged for food I never picked up
Pappas Bar B Q - Charged for food I never picked up - Image 2
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Anonymous
map-marker Houston, Texas

Food not cooked completely .This is the second time In month. The Ribs were tough and not done

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Awful food

The Ribs were under cooked

beans taste like can pork and beans.The potatoe salad was snow white with no seasoning.

User's recommendation: Dont go to this location

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Anonymous
map-marker Houston, Texas

Complaint

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Lost my ticket waited 40 minutes and still got the wrong food

The ribs were not fully cooked

This was awful and I will never go to them agian

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Resolved
Barbara G Rve

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Verified Reviewer

Resolved: Charged for food I never picked up

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AI Highlights
  • - Ordered online, fell at Kroger, and went home.
  • - Dina at Pappas said I wouldn't be charged; I was.
  • - I tried calling, but the line hangs up.
Pappas Bar B Q - Charged for food I never picked up
Pappas Bar B Q - Charged for food I never picked up - Image 2
Updated by user Jan 01, 2022

Company fixed the issue and I have been provided with full refund.

Original review Nov 28, 2021

I ordered food online but I fell at krogers and my ankle was swelling so I went home. I spoke with Dina at Pappas and she assured me I would not be charged.

I was. I have tried calling but just get hung up on.

Loss:
$37
Pros:
  • Great food
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: No matter what they tell you still check your statements

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