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Papaya Payments

Papaya Payments

www.papayapay.com
What is your customer experience with Papaya Payments?

Papaya Payments Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Papaya Payments has a 1.0 star rating from 5 reviews; consumers are mostly dissatisfied and reviews show 100% unfavorable feedback about billing and website practices.

Key Takeaways for Future Customers

  • Read Papaya Payments reviews and app terms carefully before purchasing.
  • Expect issues with billing, subscription charges, and refund requests.
  • Customer service phone support may be unavailable; use email and keep records.

Negative Feedback / Risk Areas

  • Recurring complaints about unauthorized charges and unclear in-app billing.
  • Many customers request refunds and report trouble canceling subscriptions.
  • Limited phone support and slow or no response to refund and billing disputes.

Positive Feedback

At least one reviewer reported a prompt full refund and professional handling by Papaya gaming Inc.

View full overview ›

Media from reviews

Papaya Payments - Refund
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Show reviews that mention
money phone number refund account phone game questions number app original phone
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Miguel Daniel P
map-marker Hollister, California

Questions questions

They charged my account for me agreeing. I thought I had won that money and it was going to get deposited into my account, not taken.

I would like my money back and my subscription canceled immediately, or give me a real phone number to speak to a representative.

You guys have no active line or number to reach. Fraud!

Loss:
$7

Preferred solution: Full refund

User's recommendation: Sucks

View full review
Alison D Rcq
map-marker Brunswick, Maine

Refund

AI Highlights
  • - User thought the $15 button would pay money and was charged via Venmo.
  • - They request a refund and say the app isn't clear about charges.
Papaya Payments - Refund

I downloaded the app to play the game and thought that hitting the $15 button meant that I was receiving money since the ad said you could earn money, and I never saw that it stated you had to pay money in the game. I used Venmo as my method, and you took $15 out.

It was not clear that the game was going to charge me money.

I should have looked deeper into this before I uploaded the game. I would like a refund, please, as I feel that the app is not very clear about this.

Loss:
$15
Cons:
  • Did not think game would take money

Preferred solution: Full refund

User's recommendation: Read the fine print if there is any

View full review
Mary H Ons
map-marker Portland, Oregon

There was no greeting at end of ringing during call

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AI Highlights
  • - I am requesting a refund to my Visa debit card ending 1228 after a mistaken cash-out for about $200; contact Mary Hobbs at 971 517 ****.

Need money back on my card. I accidentally pushed the wrong buttons to cash out and ended up down $200 some odd dollars.

My card is visa debit and ends with 1228. My name is Mary Hobbs phone 971 517 **** please call if you need further information

Loss:
$260

Preferred solution: Full refund

View full review
Autumn C Cro

I want my money back off of your app

AI Highlights
  • - User believed the app was a prize game and sought winnings.
  • - They request a refund of about $30 and cannot withdraw funds.
  • - They dislike the game.

I had a total misconception of your game, and I want a refund now. I downloaded the app thinking it was a game where I could win prizes.

I should have known it was too good to be true. I need that 30 bucks or so back; that's money I need badly.

I hate the game now. I tried to find a way to take my money out of the app, but I can't.

Loss:
$30
Cons:
  • Took my money

Preferred solution: Full refund

User's recommendation: Don’t buy the app

View full review
Joyce S Yfk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return my money

AI Highlights
  • - Refund two transactions of $26.38 and $80.25 to my account.
  • - I am 67, on disability and need funds for food after back surgery.

Please return my moneyback to my acct please i need my money I am 67 yrs old I am on disability that's for my food I just had surgery on my back please thats all i have, I didn't understand the game I am begging you to send this money back to my acct that was 2 transaction @ $26.38 @$80.25 thank you,

User's recommendation: Be careful try to understand the game first

View full review
Anonymous
map-marker Mulvane, Kansas

Get my refund

AI Highlights
  • - Cannot redeem money without the original phone number (ends 1744).
  • - I can't remember the number and need to be contacted at 913-374-****.

I dont have the phone number that I had originally with the account ends with 1744 and Im trying to redeem my money. Well, I cant redeem it unless I put the original phone number and I cant remember the original phone number so how do I go about contact you guys cause you guys dont have a phone number on your website in this email *** this is not for me I get tired of the runaround with his emails. You guys dont have to answer my questions right so if you would a real person, call me at 913-374-****

View full review
WANDA R Fuj

CANCEL

I NEVER ASK FOR THIS I DONT KNOW WHO YOU ARE PLEASE CANCEL PAYMENT I DONT WANT THIS I ASK FOR E REFUND IMEDIATO PLEASE ASAP OR I HAVE TO CALL THE BANK FOR IT AND REPORT THUS TRASACTIOS

View full review
Lajuan Kay

Can't withdraw my money

Can't receive my 6 digit code on bingo cash or solitaire cash I go to withdraw page put in my information and select withdraw no code is text to my phone

View full review
Marie C D Pio

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dharashiv, Maharashtra

Did not sign for the service

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AI Highlights
  • - Requests a full refund of subscription charges.
  • - Says no consent for prescription and paid $43.16 to a doctor, plus $36 charged.
Contains 2 confidential files for company representatives

I need a full refund of that subscription charges please ! I never sign for no prescription !

All I did is pay $ 43.16 to my Doctor and the nest thing I know ; I am charged for an extra $36 dollars..% the chances are there is other victims out there ; I want to let aPayaya know that you cant not arbitrarily charges a subscription without my consent ! I would appreciate your prompt attention and refund to my account please.

Loss:
$36
Pros:
  • Service
Cons:
  • Forced

Preferred solution: Full refund

View full review
Anonymous
map-marker Seattle, Washington

Thank you , Papaya gaming Inc , has promptly handled this with a full refund, they were very professional and great customer care service

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Papaya gaming Inc. Responded very quickly and was very forthcoming in handling my concerns, applied a full refund.

View full review
Ambrose Yrv

Looking for package.

Im not able to track the package to see where it is. I do have the tracking number.

Maybe you could help 483********. Tracking #

Loss:
$64

Preferred solution: Deliver product or service ordered

View full review
Gina R Klr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Haliburton, Ontario

Taking money without knowing

Not happy they have taken money from my account for almost 2 months ! Taking money from my savings daily! Used the account 2 times and they continue to take money

I WANT MY MONEY BACK

Loss:
$547
Pros:
  • Addicting
Cons:
  • Thieves

Preferred solution: Full refund

User's recommendation: Don’t get caught up in it! They are theives

View full review
Alfred R Zen

To cancel subscription

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AI Highlights
  • - Requested deletion of private information after paying a medical bill.
  • - I was misled to a subscription page and request cancellation and refund.

I was just paying a medical bill and asked for my private information be delete upon my completion. The website misled me to a subscription page.

I don't want a subscription please cancel. I will reject the charges!

Pros:
  • Misleading website when making medical payments

Preferred solution: Cancel subscription and don't charge my account.

User's recommendation: Don't use misleading practices

View full review
Erik S Pcq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Huntsville, Alabama

Charge that I was not informed about Depute charges

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Contains 1 confidential file for company representatives
Updated by user Jan 08, 2024

Cancel free game charge me

Original review Jan 08, 2024

I didn't not authorize these payment to my PayPal what to cancel subscription and refund Erik Smith 910-551-**** eriksmith2368@***.comca

Loss:
$17
Pros:
  • 700
  • 500
Cons:
  • 100

Preferred solution: Full refund

User's recommendation: Cancel

View full review
James H Vmm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charges

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Unexpected $24.00 charge. When I went to pay a bill at Low mental health. Account number 767****, I was charged $24.00 but I didn't know that I was going to be charged for my payment.

Loss:
$24
Cons:
  • This is a hidden charge

Preferred solution: Full refund

User's recommendation: Refund my charge and cancel my account. Make it clear there will be a charge.

View full review

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