Beware and Stay Away from Paos Car Rental company in San Jose Costa Rica

I booked with Paos Rental in Costa Rica because I thought it would be good to promote a local private business owner and because the reviews I saw were good. I will never go to Paos and don't recommend it. We were given a 4x4 automatic compact suv. It could barely get up hills and when we turned there was a loud screeching sound - like the front axle was going out. It rattled something fierce. It was worn out. When we called Paos we were informed that all their vehicles are "mechanically" sound and that we would have to pay $120 for them to bring us a different vehicle because we were no longer in San Jose, unless their mechanic detected something wrong (right like that would happen). They wouldn't budge. We also rented a cell phone. After three days it ran out of minutes. The agent told us to buy a card with more minutes!!! Then when we returned our second rental they tried charging a daily rate because we had two different cars. Then they added extra insurance rates and a fee for a car wash. After 40 minutes of trying to get the bill corrected (manager was angry and yelling at me) I paid. I'll deal with my credit card company. STAY AWAY from Paos
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ID
#430662 Review #430662 is a subjective opinion of poster.
Location
San Jose, San Jose

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