Bruno B Lha

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Very Expensive Toric Lens implanted in me eye did not work

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PanOptix - Very Expensive Toric Lens implanted in me eye did not work
Alcon's most expensive lens did not work. My eye was better before the surgery. I do not know if the lens was faulty or the doctor screwed up. I contacted Alcon about 10 months ago, was assigned a case number and had a guarantee that they would investigate and get back to me. I have tried to get answers, but I have not received any word. any info nor any communication at all.
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Loss:
$7500
Cons:
  • Expensive
  • Poor customer service
  • Does not work

Preferred solution: Full refund

User's recommendation: Do Not Buy Any Lens from these Guys

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