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PanOptix

PanOptix

panoptix.myalcon.com
What is your customer experience with PanOptix?

PanOptix Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • PanOptix has 1.1 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do Not Buy Any Lens from these Guys".

  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

Media from reviews

PanOptix - Very Expensive Toric Lens implanted in me eye did not work
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Bruno B Lha

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Verified Reviewer

Very Expensive Toric Lens implanted in me eye did not work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
PanOptix - Very Expensive Toric Lens implanted in me eye did not work

Alcon's most expensive lens did not work. My eye was better before the surgery.

I do not know if the lens was faulty or the doctor screwed up.

I contacted Alcon about 10 months ago, was assigned a case number and had a guarantee that they would investigate and get back to me.

I have tried to get answers, but I have not received any word. any info nor any communication at all.

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Loss:
$7500
Cons:
  • Expensive
  • Does not work
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do Not Buy Any Lens from these Guys

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