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We ordered 3 plates from Panda Express on Feb 25th, from my friend's Postmates account, and waited for like 1 hr for our orders to be delivered. We were starving at that time. Finally, when the order arrived, we were informed by the delivery person that 2 of the plates were canceled since the items ordered were not available. We were furious, as they didn't even have the courtesy to inform us of the same. On contacting the store, we were told...
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Anonymous

Anonymous They most definitely should have called you! PE has greatly declined in terms of quality/quantity and customer service. I'd stick to one of the independently owned Chinese tak...

Hi today I visited your store in Calumet City, Il my son ordered two three entree meals. The server told us it would be a wait on sweet fire chicken after waiting about 15 min it comes up and a young man goes out and gives it to the wrong person. The lady opened it and realized it wasn't what she ordered so I begin to complain by saying we were here before her at this point I'm tired and the lady says this isn't mine I ordered shrimp so she...
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3.5
#1006769
Had to work a little late this evening and needed to get something fast to eat and I noticed that the Open sign in the drive thru was lit up as well as the menu board, so I turned around and went back. Went to place my order and the young man interrupted and rudely said, "um, we're closed". I mentioned that the Open light was still on and he said that it was always on. They may have been closed as it was 10:00pm, and if they don't stay open...
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Short Review for February 21, 2017

#1011884
2.2
Customer service in Topeka Kansas today was the worst. One very unhappy employee hat should be fired!!
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3 7 99 Meals To Go Review

#1009256
3.7
Panda Express - Simple Review #1487261024
1 of 1
No forks droge 20 mins to have lunch with husband then i called back and they put me on hold for 15 to twenty mins .the server was pushing me before i could tell her what the problem was
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Panda Express Customer Care Review

#1008836
2.8
Panda Express - Simple Review #1487194322
1 of 1
Bad service no forks lady was rude put me on hold for 15 mins never came back
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Short Review for February 12, 2017

#1007174
Without a doubt one of the most amazing jobs I've ever had
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Wasilla Ak store 1/29/17 5 pm I ordered $45 worth of food for my family. Was told I had to wait for fried rice. I paid with a hundred dollar bill they told me they were having technical difficulties. Then she came back and told me she couldn't accept the hundred dollar bill because there was no strip in it. I asked to talk to the manager and they sent out a guy who was not a manager and he told me that there was no manager on duty. He told me...
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Anonymous

Anonymous Yep, the missing strip is a good sign it's a fake. I wouldn't have taken it either. If they had and it turned out to be fake, some low-paid employee would have had to reimburs...

#999545
Im ready to just stop going to panda all together which is a shame. I have been to their tempe az( guadalupe&mcclintock) location about 8 times in past 2 weeks alone and have had a issue every single time. I try to call to complain and never am able to get anyone to even help me or correct the issue. There seems to never be a manager there and the employees who do answer take my info yet i never have recieved a single call back not one time. I...
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I pulled into the drivethru at the panda on miclintock and guadalupe in mesa az at 830 pm i waited 15 min to get to the ordering area just to be told they were out of the products i wanted. If your store closes at 9 you should serve food untill then. I have worked in the restaraunt industry for 15 years and this is the worst offense posable in my opinion. I am very turned off and may not visit this location again. Onca again if you are open...
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1.0
#995688
I Did an online order, and they forgot one of the items. I called the corporate office and instead of a refund for the missing item as I requested, they refunded the entire order. Great job! Way to make it right. 100 words is a little excessive for writing a review. 100 words is a little excessive for writing a review. 100 words is a little excessive for writing a review. 100 words is a little excessive for writing a review. 100 words is a...
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Anonymous

Anonymous You think 100 words is excessive? Good grief.

#994004
i called in to complain about a panda express in seaside, for an online order, the customer service agent said he would take care of it..he had sent me 2 "good fortune cards" ( that was limited to only 3;2 sides and/or drink or eggrolls. so when i came to panda to use cards. they gave me a tiny box!!! and said i could not use both cards.only one per person! so i ended up buying a side of chowmein for $3 and sone change.. overall bad experience...
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Anonymous

Anonymous Next time go to the soup kitchen

2.9
#993390
In regard to Panda Express #2115, in San Antonio, TX. Today, I had to leave the drive thru without any food. I wanted a bowl with brown rice and fire chicken. I was informed by the male employee that they were out of brown rice. This is at least the 4th time in approximately 5 months that they were out. On other occasions they have been out of other items, such as mixed steamed vegetables and kung pao chicken. I have used both drive thru and in...
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Contact Panda Express

Headquarters Address:
Panda Express
Guest Relations P.O. Box 1159
Rosemead, CA 91770
Phone:
(800) 877-8988
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Limited Supply had 7 minute wait for food or put up with something was not too into. Employees working today were very rude and impatient. They tried to close half an hour to 45 minutes early and were getting snappy at us for being hungry. One particular employee (female) very misleading saying we could have what we wanted ,but it would be a long wait. Not a big fan of spicy and was not being understanding. She was also very impatient not really...
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