diana a Wuv

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Missing door ***

Panana - Missing door ***
Panana - Missing door *** - Image 2
i purchased to cabinets and wasn't able to set it up so my brother build them last night and there is a missing *** Can i please get a *** for the cabinet. thank you. I ordered the cabinets through amazon.
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Preferred solution: missing cabinet ***

Cassidie Rmw

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Verified Buyer
| map-marker Wellingborough, Northamptonshire

Return a sofa

Panana - Return a sofa
Panana - Return a sofa - Image 2
Panana - Return a sofa - Image 3
Panana - Return a sofa - Image 4
I ordered a 2 seater from ebay when it came it came in a box by the size of the both I new it's to small so there was also a 3 seater due today I refused delivery and told Evri return it back to sender. It's not what I was looking for its very little if it can fit in a box and sofas usually a wrapped up but to big for boxes.
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Chitquata W

Assembly part problem

Panana - Assembly part problem
Panana - Assembly part problem - Image 2
I am missing parts to assemble TVDSG02 please send the hardware to assemble this! I really do not want to do a review in pissed of consumer. I want to say you remedied this immediately.
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Pros:
  • Unsure until they make it right
Cons:
  • Assembly parts missing

Preferred solution: To just have the assembly screws and what not ever is needed to finish assembly

User's recommendation: That depends on if you make this right!

Ancy A Hmu

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Verified Reviewer

Unable to assemble the itemm

Panana - Unable to assemble the itemm
Hi I ordered 4 chairs black from amazon but not able to assemble them problem need help with this Can I get a call back or video showing how to assemble them
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Loss:
$59

Preferred solution: Any video of assembling this chair or a call

Mike D Pze

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Verified Reviewer
| map-marker Honolulu, Hawaii

Missing panel #14

Went to put together file cabinet MWJG-09 and Im missing panel #14. Any way I can get it ? It's been 5 days and haven't had any response from the company.
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Loss:
$25
Cons:
  • Customer support

Preferred solution: I'd like for them to send the missing panel or be able to buy it.

User's recommendation: It's been 5 days and haven't heard a word from Panana

Julie V Lcz

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Verified Reviewer

Replacement parts

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Panana - Replacement parts
I purchased a 3 drawer file cabinet and found i was missing a part. Your model #MWJG-2 It was missing the detachable3-section ball bearing side rail kit. Both left and right. Item number *** the accessories list. Is it possible to send me those parts. I like the file cabinet but it will do me no good if i can't fix the bottom drawer. Thank you Julie Valdez
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Loss:
$150
Pros:
  • Great quality
Cons:
  • Poor customer service product not shipped complete

Preferred solution: Missing parts

User's recommendation: Great product but *** customer service. I purchased the file cabinet but it's missing the rails for for file cabinet. Reached out to customer service but they won't respond. Very dissatisfied. Just wanted them to ship the rails so I can use the file cabinet. Had they responded the ratingibgs would have been higher for sure. Now a ihave a cabinet that is of no use to me.

Anonymous
map-marker Bristol, England

Return a sofa

Its a pile of crap not fit for purpose they are impossible to call and dont answer e mails im 189.99 out of pocket . Help
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Mirna S Lof

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Verified Reviewer
| map-marker Kenosha, Wisconsin

Furniture piece broke

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We purchased the CDA-04 5 drawer chest from Amazon and the piece letter k has broken from 4 of the drawers. How would we be able to get replacement pieces?
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Anonymous
map-marker Kenton, Ohio

Doors will not line up. No phone on paperwork to call

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The doors overlap. Some of the screw heads were almost stripped BEFORE i used them. The purposely leave no phone number or company info on the paperworkD
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User's recommendation: Do not purchase

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