Pets are boared in a small tiny apartment in a large complex that is not aware that dags are being boarded. The dogs are left alone for hours with no food or care. It is sad to see the way these people abuse these dogs for money. The owners do not know that their dog been abused and pay good money for a sevice they never receive. I am doing my best to stop this from continueing. If you love your aminal do not use Pamper Paws in Merrick. If you contact me I will give you prove of what I am stating.
Valley Stream, New York
Pampered Paws Worst Service Ever
I went to this grooming salon because it is close to my house but was that a mistake. I have a boxer and when I dropped him off I was not very happy to find people standing around and not approach me right away. They had works swearing and not being professional. I was scared to leave my dog but I did anyways. They told me I would get a phone call when my dog was finished. After about 4 1/2 hours and still no call I decided to call to check on the status of my dog. They were rude and kept putting me on hold. When someone came on the phone and told me it would still be another hour. I was shocked!! I arrived an hour later to find they were still working on him and I had to stand at the counter waiting for them to get done. When a man came to ring me out I told him I was not pleased and asked why it took so long. He shrugged and said sorry. I told him I have driven farther and had my dog done in 2 hours at other salons and he just stared at me without saying a word and gave me my change then he walked away. I have never been to a place where it was this poorly run. When my dog came up to me he didn't even have a bandana and still did not look clean. He felt dirty still.
Livingston, New Jersey
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