New Reviewer

Unbelievably bad care! Unable to find out why I am receiving additional bills after visit! Unable to get simple prescriptions filled without numerous calls and messages through patient portal.

Original review updated by user Sep 22, 2022
So I had been to this office a few years ago and care was good and people we kind and friendly. When we moved to Williston I made that my primary care office. What a mistake. High prices, horrible care, unable to get prescriptions refilled, and dont even think you are...
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ID
#3993840 Review #3993840 is a subjective opinion of poster.
Pros
  • No pros only cons
Cons
  • Horrible care and service
Preferred solution
Admission of the horrible care and an actual explanation of the “additional” bills that you get and suspiciously seems like that until you pay additional bill your prescriptions won’t get refilled!

No medicine

I went there for walking pneumonia and was told I would get medicine to clear it up but it's been 5 days and still no meds. These people didn't have to wait on my co-payment or my insurance but it seems that's all they wanted. Thanks Palms medical group for your help.

User's recommendation: Don't go. Find real doctors.

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ID
#3604976 Review #3604976 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Palms Medical Group

After 3 months as a new patient of this medical group, in which I use the Williston office. I have had the worst time to get prescriptions refilled. When CVS calls over or faxes a refill it takes literally days and for me to call and get after them when they dont send prescriptions back. I have missed blood pressure tablets, thyroid and others because of there offices. The policy is to call 48 hours before a refill is needed. I have waited more then 72 hours now for the past three months and I should not have to keep calling and telling them. They have no one centralized location to call to tell any problems too. A very terrible organization.
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1 comment
#2026260

WAITED 10 DAYS FOR BLOOD PRESSURE MEDICINE...THE MOST AWEFUL PLACE I HAVE EVER BEEN TO...NEVER CALL YOU BACK... I AM SO FED UP WITH THIS PLACE...PATIENT CARE IS UNACCEPTABLE..

ID
#312978 Review #312978 is a subjective opinion of poster.
Location
Gainesville, Florida
Loss
$100

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