Palmetto Health
Palmetto Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Palmetto Health reviews show a 1.0 star rating from 4 customers; consumers are mostly dissatisfied with an unfavorable rating distribution.
Positive Feedback
The emergency room nurses at the bedside were described as kind and helpful by some patients.
Negative Feedback / Risk Areas
- Frequent long wait times and delayed triage reported in multiple reviews.
- Recurring reports of rude lobby staff and poor people skills.
- Palmetto Health customer complaints about billing, insurance disputes, and claim handling.
Key Takeaways for Future Customers
- Expect slow service; consider other hospitals for urgent needs.
- Confirm insurance coverage and review billing policies before treatment.
- Be prepared to advocate for clear communication from customer service staff.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Palmetto Health reviews show a 1.0 star rating from 4 customers; consumers are mostly dissatisfied with an unfavorable rating distribution.
Positive Feedback
The emergency room nurses at the bedside were described as kind and helpful by some patients.
Negative Feedback / Risk Areas
- Frequent long wait times and delayed triage reported in multiple reviews.
- Recurring reports of rude lobby staff and poor people skills.
- Palmetto Health customer complaints about billing, insurance disputes, and claim handling.
Key Takeaways for Future Customers
- Expect slow service; consider other hospitals for urgent needs.
- Confirm insurance coverage and review billing policies before treatment.
- Be prepared to advocate for clear communication from customer service staff.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible experience
- - Arrived 4:18 am; waited in pain until 5:40 am.
- - Only one doctor on duty; wristband delayed and patient left in wheelchair.
I was transported to Palmetto park by ambulance around 4:18 am this morning. I was placed in a wheelchair and pushed to the lobby and left.
I was in so much pain I'm crying and moaning. Finally, I told the receptionist I was going to pass out from pain. The receptionist took me to triage where I asked for pain medicine and was told their doctor had to do that and there was only one doctor on duty. I was then pushed to a room where the curtain was pulled and the door closed.
I lay there until 5:40 am when the doctor came in felt my stomach asked minimal questions and left again. No apologies or explanations on why my wait was so long. A nurse came in to do a EKG, which I allowed but my pain had eased up due to pain medicine I took before deciding to seek medical help. Then another nurse came in said she was going to scan my wrist band, but I asked her what wrist band.
They never put one on my arm but drew blood not knowing if I was the correct patient or not. She left the room came back and 2 hours later put a wrist band on me. At this point I knew this was not the hospital for me. I told them l was leaving, they put me in a wheel chair, rolled me out front and left me to wait on my ride.
I'm understanding to COVID-19 and truly appreciative for all the efforts and sacrifices our medical workers have made during this time. But, with the cost of medical care the patient should at least be serviced and not charged to be ignored and treated with disrespect.
Preferred solution: Full refund
User's recommendation: Patients should be seen based on their reason for being there. Patients that have extreme pain transported by ambulance should take preference. The staff needs better people skills. I would not recommend using this facility to anyone until CODIV-19 is in control and someone can accompany you in the back.
Go to Memorial Hospital or Mount Sinai
- - We had to bring our own wheelchair to the ER; no one helped.
- - Long bed wait with no updates; we weren't told she was terminal, and she died.
My sister spent 4 months in and out of
Palmetto Hospital. I had never seen such
bad service.
To start with the Emergency
Room, I had to get my own wheelchair
to bring her in. No one got up to help.
Lots of other things. Like waiting for a bed
that never came. An hour before shift change and an hour after, no one was
available.
Changing her sheets in the
morning and leaving her lying flat in bed,
then bringing breakfast and putting it in
a corner, lying flat she couldnt eat. Nobody
told us that her condition was terminal
until the evening that she passed away.
The doctors knew and they did not told us
and prepares us. All we gat from them
She is looking better. There is at least
100 items that I could list that was extremely
bad.
She finally past away and we were not
there when it happened about 11:30 p.m.
at night. When we arrived her face was not
cover with the sheet.
No respect. On a
scale of 1 to 10 Palmetto Hospital is a 0
Preferred solution: There is no solution. My sister past away.
Columbia, South Carolina
Very rude nurse in the lobby
- - Suffered kidney stone pain and avoided ER for cost.
- - Wife urged care at hospital.
- - Nurse was rude and ordered me to pull up for an echo.
On last Sunday midnight 07/28/2019, I had severe pain because of a kidney stone that I couldn't tolerate. I didn't want to go to the emergency room because of the bill that i could get afterward.
However, my wife insisted to go as she saw screaming from the pain. We got to the Baptist hospital and my wife started providing my info while i was continuing screaming and my hand squeezing my kidney. After a half-hour, a very rude nurse approached and told me to follow her alone to check heart and blood pressure. She waived by her hand to lay on the bed and she told me to pull my shirt up to do the echo and TO MOURN SILENTLY.
I kept my pain while she started to puke me instead of talking to me to move from one side to the other side or to put my shirt down or do any other things she wanted. I didn't know how to deal with such a rude nurse doesn't understand the values of her work.
- Nurses at the room emergency were nice
- That rude nurse at the lobby
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbia, South Carolina
Wait Time for a Lacerated Finger
- - Triage nurse said the finger wound needs sutures.
- - We have waited 4 hours for treatment.
- - Now he is being told that suturing will not be done.
My husband gashed his finger open on a hedge trimmer and clearly needs sutures. Even the triage nurse agreed that he needs them.
We have been waiting 4 hours so far and suturing has to be done within a certain time period.
Absolutely ridiculous! And now he is being seen and told that it's not going to be sutured.
Took matters to magistrate
I went to the magistrate on Palmetto Health so call insurance company they are hiding from the sheriff whats wrong with this picture.
Shelly Tanner
- - Pain since Palmetto Health blood work for 2 years and 2 months.
- - Bills exceed $25,000.
- - Shelly Tanner refused to file the claim.
Its been 2 years and 2 months ive been in pain since Palmetto Health did blood work. My bills is over 25000.00 Shelly Tanner refuse to put in my claim.
All the money this hosptial makes they pay my claim. She the devil thats why she is Risk Management. She was not there when this needle were put in my arm.
Im going to take all my bills to Mr. Beamer at the front desk im not please with Shelly Tanner giving me a run around but i know all dogs got there day.
Short Review on April&nbs-04:00;21,&nbs-04:00;2017
Shelly Tanner still asking my doctor to write a letter about my injurys my doctor dismiss me as a patient they are working together. I do not trust Shelly Tanner im going to Dhec on her.
Palmetto Health Blood Test Review
I found out i have tendonitis in my right shoulder its strange after the blood work in 2015 im having these complications Shelly Tanner dont care i dont know why i wasted my time with this witch
Short Review on January&nbs-05:00;04,&nbs-05:00;2017
- - Accuses Shelly Tanner of sending you to PHTS David Stuckey.
- - Calls David Stuckey liar.
- - Says they work together and lied to avoid paying.
When you get injury at Palmetto Health Shelly Tanner sends you to PHTS David Stuckey he is a liar. How can you trust these 2 they are working together heaven knows who has died at this hospital and they lied to keep from paying anything.
Lexington, Kentucky
Palmetto Health - Blood Test Review from Lexington, Kentucky
- - Patient alleges injury from an April 2015 Palmetto Health blood draw.
- - Chronic pain and osteoarthritis; disputes over a letter and medical records.
I went to Palmetto Health April 2015 had chest pains they took blood from my right arm since then i have chronic pain they bruised my elbow. I'm under weight my body cant tolerate extreme pain since then i ve been getting a run around about my injury.
Shelly Tanner is requesting a letter from my doctor stating the needle cause my injury. Its been a year and 7 months ive been in pain. Im just finding out i have osteoarthritis this is caused by a injury. My doctor refused to write a letter he was not there when they put this needle in my arm why she cant use my medical records normally thats what insurance company request.
They dont want to own up what they did to me. This is so unfair my doctor is mad with me for asking about this letter. I didnt have this condition until i went to Palmetto Health they need to be investigated.
Shelly Tanner refuse to put in a claim for me its not her money. When you get injured they send you to PHTS David Stuckey he is the biggest liar.
Sandhill, Mississippi
Short Review on October&nbs-04:00;18,&nbs-04:00;2016
Risk Management Palmetto Health Shelly Tanner is a liar
Kansas, Alabama
Palmetto Health - Blood Test Review
- - Palmetto ER placed an IV port for 8 hours and drew blood; I now have bruises.
- - Shelly Tanner wants a letter blaming the needle; my doctor dismissed me.
Palmetto Health emergency room put iv port on my arm for 8 hours and did blood work on my right arm April 2015 i receive bruises now i have severe complications. Put in claim with Shelly Tanner she wants me to have my doctor write a letter telling her the needle cause my injury.
They send you to the cheapest lieing insurance company PHTS thats for the birds. I asked my doctor for the letter he dismiss me as his patient.
I tbought you suppose to submit medicals records. What wrong with tbis picture.
Lexington, Kentucky
Palmetto Health Procedure Review
They stuck me with a needle causing complications from 1 year and 7 months ago they want compensate. The dirty dogs Shelly Tanner.
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Lake City, Florida
Short Review on September&nbs-04:00;21,&nbs-04:00;2016
Do not put your trust in Palmetto Health Richland they injury you and leave you out to dry the dirty dogs from the Director to the Administrative Staff Shelly Tanner
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