Cynthia B Jzd

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Verified Reviewer

Horrible experience

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I was transported to Palmetto park by ambulance around 4:18 am this morning. I was placed in a wheelchair and pushed to the lobby and left.

I was in so much pain I'm crying and moaning. Finally, I told the receptionist I was going to pass out from pain. The receptionist took me to triage where I asked for pain medicine and was told their doctor had to do that and there was only one doctor on duty. I was then pushed to a room where the curtain was pulled and the door closed.

I lay there until 5:40 am when the doctor came in felt my stomach asked minimal questions and left again. No apologies or explanations on why my wait was so long. A nurse came in to do a EKG, which I allowed but my pain had eased up due to pain medicine I took before deciding to seek medical help. Then another nurse came in said she was going to scan my wrist band, but I asked her what wrist band.

They never put one on my arm but drew blood not knowing if I was the correct patient or not. She left the room came back and 2 hours later put a wrist band on me. At this point I knew this was not the hospital for me. I told them l was leaving, they put me in a wheel chair, rolled me out front and left me to wait on my ride.

I'm understanding to COVID-19 and truly appreciative for all the efforts and sacrifices our medical workers have made during this time. But, with the cost of medical care the patient should at least be serviced and not charged to be ignored and treated with disrespect.

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Preferred solution: Full refund

User's recommendation: Patients should be seen based on their reason for being there. Patients that have extreme pain transported by ambulance should take preference. The staff needs better people skills. I would not recommend using this facility to anyone until CODIV-19 is in control and someone can accompany you in the back.

Josefina J Zes
map-marker Hollywood, Florida

Go to Memorial Hospital or Mount Sinai

My sister spent 4 months in and out of

Palmetto Hospital. I had never seen such

bad service.

To start with the Emergency

Room, I had to get my own wheelchair

to bring her in. No one got up to help.

Lots of other things. Like waiting for a bed

that never came. An hour before shift change and an hour after, no one was

available.

Changing her sheets in the

morning and leaving her lying flat in bed,

then bringing breakfast and putting it in

a corner, lying flat she couldnt eat. Nobody

told us that her condition was terminal

until the evening that she passed away.

The doctors knew and they did not told us

and prepares us. All we gat from them

She is looking better. There is at least

100 items that I could list that was extremely

bad.

She finally past away and we were not

there when it happened about 11:30 p.m.

at night. When we arrived her face was not

cover with the sheet.

No respect. On a

scale of 1 to 10 Palmetto Hospital is a 0

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Reason of review:
Poor customer service

Preferred solution: There is no solution. My sister past away.

safaa k
map-marker Columbia, South Carolina

Very rude nurse in the lobby

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On last Sunday midnight 07/28/2019, I had severe pain because of a kidney stone that I couldn't tolerate. I didn't want to go to the emergency room because of the bill that i could get afterward.

However, my wife insisted to go as she saw screaming from the pain. We got to the Baptist hospital and my wife started providing my info while i was continuing screaming and my hand squeezing my kidney. After a half-hour, a very rude nurse approached and told me to follow her alone to check heart and blood pressure. She waived by her hand to lay on the bed and she told me to pull my shirt up to do the echo and TO MOURN SILENTLY.

I kept my pain while she started to puke me instead of talking to me to move from one side to the other side or to put my shirt down or do any other things she wanted. I didn't know how to deal with such a rude nurse doesn't understand the values of her work.

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Pros:
  • Nurses at the room emergency were nice
Cons:
  • That rude nurse at the lobby
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Dana F Cdd

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Verified Reviewer
| map-marker Columbia, South Carolina

Wait Time for a Lacerated Finger

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My husband gashed his finger open on a hedge trimmer and clearly needs sutures. Even the triage nurse agreed that he needs them.

We have been waiting 4 hours so far and suturing has to be done within a certain time period.

Absolutely ridiculous! And now he is being seen and told that it's not going to be sutured.

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Reason of review:
Poor customer service
Gail S Tnj

Took matters to magistrate

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I went to the magistrate on Palmetto Health so call insurance company they are hiding from the sheriff whats wrong with this picture.

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Anonymous

Shelly Tanner

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Its been 2 years and 2 months ive been in pain since Palmetto Health did blood work. My bills is over 25000.00 Shelly Tanner refuse to put in my claim.

All the money this hosptial makes they pay my claim. She the devil thats why she is Risk Management. She was not there when this needle were put in my arm.

Im going to take all my bills to Mr. Beamer at the front desk im not please with Shelly Tanner giving me a run around but i know all dogs got there day.

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Reason of review:
Problems with payment
Anonymous

Short Review on April&nbs-04:00;21,&nbs-04:00;2017

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Shelly Tanner still asking my doctor to write a letter about my injurys my doctor dismiss me as a patient they are working together. I do not trust Shelly Tanner im going to Dhec on her.

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Reason of review:
Poor customer service
Anonymous

Palmetto Health Blood Test Review

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I found out i have tendonitis in my right shoulder its strange after the blood work in 2015 im having these complications Shelly Tanner dont care i dont know why i wasted my time with this witch

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Reason of review:
Bad quality
Anonymous

Short Review on January&nbs-05:00;04,&nbs-05:00;2017

When you get injury at Palmetto Health Shelly Tanner sends you to PHTS David Stuckey he is a liar. How can you trust these 2 they are working together heaven knows who has died at this hospital and they lied to keep from paying anything.

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Reason of review:
Poor customer service
Anonymous
map-marker Lexington, Kentucky

Palmetto Health - Blood Test Review from Lexington, Kentucky

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I went to Palmetto Health April 2015 had chest pains they took blood from my right arm since then i have chronic pain they bruised my elbow. I'm under weight my body cant tolerate extreme pain since then i ve been getting a run around about my injury.

Shelly Tanner is requesting a letter from my doctor stating the needle cause my injury. Its been a year and 7 months ive been in pain. Im just finding out i have osteoarthritis this is caused by a injury. My doctor refused to write a letter he was not there when they put this needle in my arm why she cant use my medical records normally thats what insurance company request.

They dont want to own up what they did to me. This is so unfair my doctor is mad with me for asking about this letter. I didnt have this condition until i went to Palmetto Health they need to be investigated.

Shelly Tanner refuse to put in a claim for me its not her money. When you get injured they send you to PHTS David Stuckey he is the biggest liar.

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Reason of review:
Poor customer service
Anonymous
map-marker Sandhill, Mississippi

Short Review on October&nbs-04:00;18,&nbs-04:00;2016

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Risk Management Palmetto Health Shelly Tanner is a liar

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Reason of review:
Poor customer service
Anonymous
map-marker Kansas, Alabama

Palmetto Health - Blood Test Review

Palmetto Health emergency room put iv port on my arm for 8 hours and did blood work on my right arm April 2015 i receive bruises now i have severe complications. Put in claim with Shelly Tanner she wants me to have my doctor write a letter telling her the needle cause my injury.

They send you to the cheapest lieing insurance company PHTS thats for the birds. I asked my doctor for the letter he dismiss me as his patient.

I tbought you suppose to submit medicals records. What wrong with tbis picture.

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Reason of review:
Poor customer service
Anonymous
map-marker Lexington, Kentucky

Palmetto Health Procedure Review

They stuck me with a needle causing complications from 1 year and 7 months ago they want compensate. The dirty dogs Shelly Tanner.

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Reason of review:
Bad quality

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Anonymous
map-marker Lake City, Florida

Short Review on September&nbs-04:00;21,&nbs-04:00;2016

Do not put your trust in Palmetto Health Richland they injury you and leave you out to dry the dirty dogs from the Director to the Administrative Staff Shelly Tanner

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Reason of review:
Poor customer service

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