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Horrible experiences when I lived here that NO ONE should have to deal with

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Welcome to Palm Lake Apartments, don't worry, we will never take care of a problem, since we are the problem. I have no idea how I survived five years living here, I mean that literally. Let us start with the problem I had with horrible neighbors and management NOT solving the problem. These awful neighbors would constantly have people over DURING QUIET HOURS..how many times should one complain to find resolution to a situation? 5? 10? 20 times? Either way it didn't matter. I lost a whole lot of sleep because of these horrible neighbors, and on top of that management did NOTHING to solve the problem. It was so bad with these horrible neighbors one time I was sound asleep in my bed, then I was awaken by these awful neighbors yelling at each other. It was very disturbing, I should have called the police. Then this yelling continued the following day. When I went into the office to tell the manager about this, she called the awful neighbors, and they did what they usually do, LIE. Another BIG problem I had was this. Most people know how hot it get's in the summer in Concord. Well, how would this be? You want to stay cool since it is hot, you turn on the a/c, and it doesn't work. Then what happens next? The maintenance people that are NOT trained to fix the a/c attempt to fix the problem, and make the problem worse. I had to leave my apartment many times during the day since it was way to hot to stay in the apartment. I repeatedly told the office about the problem. On top of that, I had one of those a/c units connected to the ceiling, and it was leaking. It was such a problem one time that all this stuff from the ceiling dumped all over the kitchen floor, guess who had to clean it up? Me!!!!!!!!!! The a/c wasn't working FOR FIVE MONTHS DURING THE SUMMER, I COULD HAVE DIED OF DEHYDRATION, did they care? Of course not!! They just wanted me to pay rent. Another super messed up situation happened when I was moving out. This place DOES NOT enforce the rules. I had placed a item of furniture over near the dumpster, the maintenance manager came over and took a look and told me he would charge me? A rule might be enforced? No way!! Then he and I start to get in an argument. I mention the fact that it took FIVE MONTHS TO FIX THE a/c, he seems to think there is NO problem with this? Then after that the guy wants to get into a physical fight with me? He is one of the managers? You got to be kidding me, this place sucks!!!!!! I want to be reimbursed for the five months of rent when the a/c wasn't working

User's recommendation: Never live here.

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Featured
ID
#2046733 Review #2046733 is a subjective opinion of poster.
Location
Concord, California
Service
Palm Lake Apartments Property Manager
Cons
  • Rules not enforced
  • Managers are awful
  • Cars broken into
Loss
$5000
Preferred solution
reimbursed for the five months when a/c was broken