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Palace of Chance

Palace of Chance

palaceofchance.com
What is your customer experience with Palace of Chance?

Palace of Chance Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Palace of Chance has 1.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: All cons, Fun, Have promo codes.
    Cons: All cons, Comtact, Delay.

  • Recent recommendations regarding this business are as follows: "Don’t trust this casino", "Don't waste your time", "Don't make a deposit you won't get one back", "Let me in my account", "So far it's been all bad".

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Media from reviews

Palace of Chance - Never received cash out phone line goes from ringing to busy when I...
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money casino cash phone chat people litecoin promo code received cash phone line
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Kenneth M Esf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mobile, Alabama

You won’t give me my money I won.

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I cashed out about $640 which would give me $500.00. I sent all the documents they asked for to no avail. I want my money back!

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Melissa J Xvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed Redemption through litecoin. It says my transaction was canceled, but I did not cancel it

This casino cancelled my Litecoin withdrawal of $112.91 for no apparent reason. Now my balance is zero, and I've lost my deposit of $14, which I deposited through Litecoin. I'm a very upset customer right now.

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Loss:
$113
Pros:
  • All cons
Cons:
  • All cons

Preferred solution: Full refund

User's recommendation: Don’t trust this casino

Jimmy R Srb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scamming people delaying process of payments

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Stop the lying and illegal transactions. Made a withdraw request 2500.00 the max.request allowed.

Waited the lengthy time frame.

And they split my withdraw I'm half offering me 1250.00 and making me wait for the other the lengthy time frame. This is ***

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Loss:
$3750
Cons:
  • Many

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Minneapolis, Minnesota

Withdraw

I was trying to withdraw $100 but it will not let me it said I had to set up a litecoin account what is that

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Stephanie B Dss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received cash out phone line goes from ringing to busy when I call can't get live chat ever

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Palace of Chance - Never received cash out phone line goes from ringing to busy when I...

Never received cash out phone line goes from ringing to busy when I call can't get live chat ever emails still no answers have a case number ? For what ?

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Loss:
$1047
Pros:
  • Fun
Cons:
  • No cash out

Preferred solution: Full refund

User's recommendation: Don't make a deposit you won't get one back

Kimberly P Ekc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Georgia

Want to redeem

I need to talk to somebody about getting my money reimbursed. Is there any way you can call me back at 478-595-****?

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Labrea Acd
map-marker Denver, Colorado

Need my money

I won a jackpot and these people blocked me!!! Don't waste your time.

They ripped me 0f thousands of dollars.

No real phone number- they don't have any live chat and the email provided is answered at their convenience. Horrible!!!

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User's recommendation: Don't waste your time

Joseph W Qua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cash out not received

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I was refused my payout after 2 days of playing the games to finally get ahead. I was told it was because I used a promo code to get started and Ive done this on other games also with no issues.

So it seems to me that palace casino doesnt want to payout their customers unless they deposit money first. It is ridiculous to have a promo code section for codes for discounts if it works and someone is able to win but then denied payout. Its not good for business.

It is basically lying to your customers. Which is really disappointing.

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Loss:
$500
Pros:
  • Have promo codes
Cons:
  • Dont payout on promo codes

Preferred solution: Deliver product or service ordered

Kathleen H Qlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to log in and cant

I'm trying to get into my account and it won't let me in Please I've verified my account already I want in to play spend money

Can u clear my problems up please

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Loss:
$300

Preferred solution: Full refund

User's recommendation: Let me in my account

Lemarr M

Where is the money I redeemed and how come I can't contact anyone through any form of contact?

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2 weeks ago I redeemed $180 from your casino. Verified my address and email, along with sending front and back of my DL with the selfie last week and now I can't get in touch with your casino through any form of contact. May I please have a update on my money!!!

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Cons:
  • Greed
  • Pay period
  • Delay

Preferred solution: Deliver product or service ordered

User's recommendation: So far it's been all bad

Andrea R Okx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help needed

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I'm having problems depositing the initial $10 Bitcoin to be able to withdraw. When I try to transfer it says I do not have enough to transfer and I'm sending more than $10

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Preferred solution: I would like to be able to withdraw my winnings

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