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Palace of Chance

Palace of Chance

palaceofchance.com
What is your customer experience with Palace of Chance?

Palace of Chance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.3 star rating based on 8 customer reviews. Consumers are mostly dissatisfied with Palace of Chance.

Positive Feedback

Some players noted the games are fun and promo codes exist.

Negative Feedback / Risk Areas

  • Frequent Palace of Chance reviews cite refused or delayed withdrawals and blocked payouts.
  • Multiple Palace of Chance customer complaints mention poor customer service and unresponsive support.
  • Problems reported with refund requests and cancelled Litecoin withdrawals and promo code redemptions.

Key Takeaways for Future Customers

  • Expect withdrawal delays; verify verification and withdrawal processes before depositing.
  • Document all communications and be cautious using promo codes or crypto like litecoin.
View full overview ›

Media from reviews

Palace of Chance - I can not withdraw my winnings
Palace of Chance - Never received cash out phone line goes from ringing to busy when I...
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Show reviews that mention
money withdrawal litecoin casino reason account withdraw lying half process
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Griffindor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Refuse to grant my withdrawal

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It's been two weeks already, and their support team is giving me the runaround on my payout. I earned $100 playing, as well as I deposited money, and they refuse to grant me my withdrawal earnings.

View full review
Loss:
$105
Cons:
  • This website is ran by scammers beware

Preferred solution: My withdrawal

User's recommendation: Stay away stay far away from this website they are scammers

Nikki M Hae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issues withdrawal

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I won $1,000 and tried to withdraw and never got my money, nor have they given me a reason or made it correct or responded. This website is a scam and is not legit.

Do not put your money into this website. You will never win and even if you do, you won’t get it.

View full review
Loss:
$1000
Cons:
  • Does not cash out
  • Does not answer or respond

Preferred solution: Full refund

User's recommendation: stay away

BW88

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can not withdraw my winnings

Palace of Chance - I can not withdraw my winnings

I really wish I could collect my winnings I won but it will not let me cash out and I think it's unfair but I really would appreciate if I could collect my money thank u to whom this may concern

View full review
Anonymous

Casino restricted access even though im in a legal state

I cant play at the casino and they will not pay me a withdrawal they owe. Its only 300 and im geolocked now even though I already paid and withdrew my money.

Its been 15 business days and they're just bouncing me around.

Don't play here. They won't even send me my money back for the bonus.

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Kenneth M Esf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You won’t give me my money I won.

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I cashed out about $640 which would give me $500.00. I sent all the documents they asked for to no avail. I want my money back!

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Melissa J Xvi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed Redemption through litecoin. It says my transaction was canceled, but I did not cancel it

This casino cancelled my Litecoin withdrawal of $112.91 for no apparent reason. Now my balance is zero, and I've lost my deposit of $14, which I deposited through Litecoin. I'm a very upset customer right now.

View full review
Loss:
$113
Pros:
  • All cons
Cons:
  • All cons

Preferred solution: Full refund

User's recommendation: Don’t trust this casino

Jimmy R Srb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scamming people delaying process of payments

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Stop the lying and illegal transactions. Made a withdraw request 2500.00 the max.request allowed.

Waited the lengthy time frame.

And they split my withdraw I'm half offering me 1250.00 and making me wait for the other the lengthy time frame. This is ***

View full review
Loss:
$3750
Cons:
  • Many

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Minneapolis, Minnesota

Withdraw

I was trying to withdraw $100 but it will not let me it said I had to set up a litecoin account what is that

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Stephanie B Dss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never received cash out phone line goes from ringing to busy when I call can't get live chat ever

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Palace of Chance - Never received cash out phone line goes from ringing to busy when I...
Updated by user May 06, 2024

They have complety ignored me and still I have heard 0 from them

Original review Apr 26, 2024

Never received cash out phone line goes from ringing to busy when I call can't get live chat ever emails still no answers have a case number ? For what ?

View full review
Loss:
$1047
Pros:
  • Fun
Cons:
  • No cash out

Preferred solution: Full refund

User's recommendation: Don't make a deposit you won't get one back

Kimberly P Ekc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to redeem

I need to talk to somebody about getting my money reimbursed. Is there any way you can call me back at 478-595-****?

View full review
Labrea Acd

Need my money

I won a jackpot and these people blocked me!!! Don't waste your time.

They ripped me 0f thousands of dollars.

No real phone number- they don't have any live chat and the email provided is answered at their convenience. Horrible!!!

View full review

User's recommendation: Don't waste your time

Joseph W Qua

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cash out not received

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I was refused my payout after 2 days of playing the games to finally get ahead. I was told it was because I used a promo code to get started and Ive done this on other games also with no issues.

So it seems to me that palace casino doesnt want to payout their customers unless they deposit money first. It is ridiculous to have a promo code section for codes for discounts if it works and someone is able to win but then denied payout. Its not good for business.

It is basically lying to your customers. Which is really disappointing.

View full review
Loss:
$500
Pros:
  • Have promo codes
Cons:
  • Dont payout on promo codes

Preferred solution: Deliver product or service ordered

Kathleen H Qlu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to log in and cant

I'm trying to get into my account and it won't let me in Please I've verified my account already I want in to play spend money

Can u clear my problems up please

View full review
Loss:
$300

Preferred solution: Full refund

User's recommendation: Let me in my account

Lemarr M

Where is the money I redeemed and how come I can't contact anyone through any form of contact?

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2 weeks ago I redeemed $180 from your casino. Verified my address and email, along with sending front and back of my DL with the selfie last week and now I can't get in touch with your casino through any form of contact. May I please have a update on my money!!!

View full review
Cons:
  • Greed
  • Delay
  • Response

Preferred solution: Deliver product or service ordered

User's recommendation: So far it's been all bad

Andrea R Okx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help needed

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I'm having problems depositing the initial $10 Bitcoin to be able to withdraw. When I try to transfer it says I do not have enough to transfer and I'm sending more than $10

View full review

Preferred solution: I would like to be able to withdraw my winnings

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