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Pak n Save

Pak n Save

www.paknsave.co.nz
What is your customer experience with Pak n Save?

Pak n Save Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pak n Save has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating and concerns about high price levels.

Positive Feedback

No clear positives were reported; recent recommendations focus on safety and product freshness rather than praise.

Negative Feedback / Risk Areas

  • Reports of selling near-expiry or dated eggs and unsafe food handling reflect common Pak n Save customer complaints.
  • Poor customer service experiences and confrontational security incidents were reported.
  • Problems obtaining refunds and disputes over pricing were described, affecting trust in refunds.

Key Takeaways for Future Customers

  • Inspect expiry dates and discount offers before buying discounted items.
  • Confirm shelf and register prices to avoid disputes noted in Pak n Save reviews.
  • Be prepared to escalate refund issues and document interactions with staff or security.
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Media from reviews

Pak n Save - Eggs At Pak And Save On Special Used By Date Offers???
Pak n Save - Eggs At Pak And Save On Special Used By Date Offers??? - Image 2Pak n Save - Poor customer service at self serve. When buying 1 savoury pinwheel the...
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Show reviews that mention
weedpaknsave hand refuses manukauand donna kirikirii battery reasonshe bkshe factsi
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Anonymous
map-marker Auckland, Auckland

Eggs At Pak And Save On Special Used By Date Offers???

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AI Highlights
  • Formal complaint about dozens of near-expiry eggs sold at discounted prices by Pak And Save Mt Albert.
  • The eggs reportedly made me sick.
Pak n Save - Eggs At Pak And Save On Special Used By Date Offers???
Pak n Save - Eggs At Pak And Save On Special Used By Date Offers??? - Image 2

I Would Like to Make A Formal Complaint About the Dozens Or Even Pallets Of Near Expiry Date Eggs That Pak And Save Sells At Discounted Price Close to Expiry Dates...That Have Made Me Sick to My Stomach Buying Semi OFF And Expired Eggs Products From Pak And Save Mt Albert Has Put Me Off Shopping Their FOR Eggs???

User's recommendation: Don't Sell Or Display Dated Or Expired Eggs

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1 comment
Guest

"Sells At Discounted Price", that's why they sell so cheap. Go elsewhere and pay more. Problem solved.

Pamela B Fme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unjustified battery by this stores Store Security andNOONE CARED to stop her

AI Highlights
  • Told to leave Pak n Save Manukau.
  • Donna Kirikiri trespassed and snatched my bag.
  • Bag with cash and valuables was snatched and not returned.

On the 7 November 2022i visited Pak n save Manukau

And i am abruptly told to leave the store

By security named Donna Kirikiri

I ask her for what reason

She replies im tresspassed

I do not argue the facts

I proceed to leave and she viciously snatched my hand bag and runs and refuses to give my bag back

Containing $2800

Iphone late mothers jewellery car keys house keys perfume makeup smokes and an ounce of marijuana and other items

She grabs me by my hair because i was demanding my bag bk

She rings police

I leave

Fearing an arrest for my weed

Paknsave refused my bag also when my daughter went in for it tgeyvrefused her to

I still havent recieved it bk

User's recommendation: Beware your not safe from harm humiliation

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Anonymous
map-marker Queenstown, Otago

Poor customer service at self serve. When buying 1 savoury pinwheel the screen said $2.49. Told self serve attendant the shelf price is $1.79.

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AI Highlights
  • Self-serve showed $2.49; shelf price was $1.79.
  • Attendant called bakery, said it was scones price, and implied I was lying; they apologized later.
Pak n Save - Poor customer service at self serve. When buying 1 savoury pinwheel the...

Poor customer service at self serve. When buying 1 savoury pinwheel the screen said $2.49.

Told self serve attendant the shelf price is $1.79. She got on the phone and called the bakery and they told her that it's the scones price. She then proceed to tell me she will give it to me for the scones price. But her tone of voice made me feel she thinks I was lying.

I then told her I don't want it anymore as I've lost my desire to buy it because of this. After paying I left my shopping at customer sercive and went and took a photo for the woman at self service to show her I'm not a liar. When showing it to her she only said. Oh, you were right.

Sorry. And walked away.

Not happy with her insinuating I'm a liar.

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Mihika Reg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still awaiting $14.36 refund Botany store

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AI Highlights
  • Mastercard paid; item price incorrect.
  • Pak 'n' Save refused refund to the card.
  • Trespassed; no refund; items left in store.
Contains 1 confidential file for company representatives

Paid by Mastercard, one item price incorrect. Pak 'n' Save refused to refund the one item via original Mastercard payment, resulting in me being tresspassed from the store and having to leave all my items in the shop.

No refund.

Any other store in New Zealand will refund you on your card if you pay with your card. Not Pak 'n' Save.

User's recommendation: This is New Zealand

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Archana Xcz

Worst customer service

AI Highlights
  • PAK n Save has poor customer service.
  • I could barely understand a cashier there.
  • They want better English and customer service hires.

out of all the retail stores in new zealand, PAK n Save has the worst customer service and the communication skills of the cashiers, i could bearly understand wat the *** that particular lady at the cash out counter was talking about, i hope they start emoplying people with gud and understandable english and gud customer service, i know that they r on their feet for 8 hours but they getting paid ffor it, i myself is in the serivce industry n work 10 hours a day but that doesnt stop me frm providing the best service possible to my guest and customers!!

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1 comment
Guest

I bought my Easter ham at the Pak n Sav in Oakland. Worst mistake ever!!

It crumbled in pieces when I unwrapped it and was DRYYYyyy as bread, ruined dinner because of an 18.00 ham. Trying to save a dollar.

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