Pak Medical Group
Pak Medical Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pak Medical Group has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, with unresolved billing confusion and slow responses to inquiries.
Key Takeaways for Future Customers
- Expect billing scrutiny; confirm with your insurer and pay only what your insurance company says you owe.
- You may be asked to prepay before seeing the dr.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, incorrect charges, and lack of timely communication on refunds or balances.
- Requirement to pay upfront before appointments creates stress and confusion.
Positive Feedback
Dr hu is noted for working on solutions instead of just medicating.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pak Medical Group has a 1.0 star rating from 1 review. Consumers are mostly dissatisfied, with unresolved billing confusion and slow responses to inquiries.
Key Takeaways for Future Customers
- Expect billing scrutiny; confirm with your insurer and pay only what your insurance company says you owe.
- You may be asked to prepay before seeing the dr.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, incorrect charges, and lack of timely communication on refunds or balances.
- Requirement to pay upfront before appointments creates stress and confusion.
Positive Feedback
Dr hu is noted for working on solutions instead of just medicating.
Turn one complaint into a collective action
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Verified Reviewer |
New Braunfels, Texas
Unresolved billing issue
Do not pay in advance and only pay what your insurance company says you owe.
I returned the following week for my lab results, and my EOB showed I owed $55.75 for that follow-up appointment.
Since then, I have continued receiving bills stating that I owe additional amounts, including $95, and at my most recent appointment I was asked to pay $82.08 before being allowed to see the doctor. I have since received another notice saying I still owe $12.92.
After speaking with my insurance company twice, I was told that I should have only owed the $55.75 and that prepayment for these visits should not have been required. This has created a lot of confusion and frustration, especially since I have been trying to clarify the charges.
I understand billing issues can happen, but I would appreciate more transparency and better communication regarding patient balances. Being asked to pay before appointments while there are unresolved billing discrepancies has made this experience stressful.
I posted this review on Google and the response was to email my information so they could look into it. It has been over a week and they have not responded back to me.
- Dr hu works on solutions instead of just medicating
- Cannot see the dr without paying first
Preferred solution: Full refund
User's recommendation: Pay only what your insurance company says you owe.
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