Christie N Zaj

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| map-marker Bates City, Missouri

Terrible employees and service

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Pak Mail - Terrible employees and service
Pak Mail - Terrible employees and service - Image 2

I used Pak Mail for years. Quality of service is so terrible now I refuse to use their service after today.

I sent my young daughter to drop off a USPS FLAT RATE box that should have cost $25 to ship. The man weighed it and said the package would be roughly $39 to ship. She inquired and said but its a flax rate box. He replied we go by weight.

So she paid it!!! Do you think they would have said that you can ONLY do the flat rate shipping at a USPS location??? Of course NOT! I called and spoke to Eddie.

Boy was a NOT shocked on how RUDE, UNPROFESSIONAL and MEAN he was when I inquired about pricing. He would barely let me get a word in. I refuse to ship or use their services and will be sure to post on every platform and verbally share my experience with anyone who would like to help another respectfully owned business that I would be happy to do business with in the future! Fyi- it takes A-LOT for me to be so upset and disappointed to leave such a negative review.

Just beware that at least Eddie and Michael whom assisted my daughter will NOT be honest or forthcoming with information like this. Disgusting!!!

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User's recommendation: FO NOT USE THIIS FIRST LOCATION

1 comment

Would it help if i tell you I found a dollar on the ground today while walking?


I had to go into pak Mail to get my picture taken and fingerprinted from my new role. there was a cute little dog sitting up front and even though I'm allergic to dogs I didn't say anything because h

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poor customer service at Grove City location. they had a dog inside which kept coming up to me.

I said I was allergic and ask if he could call his dog. the man said this is his store he can go where he wants you can stand outside. what the heck! if you are afraid of dogs or allergic to dogs then definitely don't go to this location because you'll be treated as though you don't matter.

if a pitbull came up to me and I asked the owner to get it away and they said no and it calls me harm the animal will be put down and the owner charged. how is this any different I'm now coughing my throat is closing and I have to take a Benadryl during the work day just so that I can stay breathing simply because a man wouldn't call his dog to go behind the counter versus bothering me at a public business!!!

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Preferred solution: Apology

User's recommendation: don't go to this location if you want someone to treat you with any kind of respect or dignity. he yanked my fingers and twisted them because I had the audacity to ask him to get his dog in a place of business. most of the fingerprints didn't even take and I think he did it intentionally, so if I have to go back to another location I'm going to be very upset. I recommend that you don't go here at all if it requires you to get anything fingerprinting

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