Elizabeth G Lzi

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Verified Reviewer

A return label coat is to small

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I'm not able to get a return label; the coat is too small. If I could, I would rate them a zero because every day I attempt to ask for a return label, they state, 'let's find you something different.' I don't want something different; I would like a refund. They act as though they can tell me what to do with my money so again, I would rate them a zero.

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Loss:
$349
Cons:
  • Not issuing a return label

Preferred solution: Full refund

Barb A Pwv

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Verified Reviewer

Pajar men’s boot / eyelets torn away

Pajar men’s boot / eyelets torn away
Pajar men’s boot / eyelets torn away - Image 2
Pajar men’s boot / eyelets torn away - Image 3

My husband went to tie his boots yesterday and several eyelets ripped away from both boots. Even though they were purchased a few years ago they hadnt been worn until last winter. Today when he went to lace them up several of the eyelets ripped away.

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Preferred solution: Information on getting them repaired if possible or replaced.

Barb A Pwv

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Verified Reviewer
| map-marker Southfield, Michigan

Pajar men’s boot / eyelets torn away

Pajar men’s boot / eyelets torn away
Pajar men’s boot / eyelets torn away - Image 2
Pajar men’s boot / eyelets torn away - Image 3

I bought my husband Pajar boots a few years ago. There is no visible wear on the soles(he kinda forgot about them and hadnt worn them until last winter).

He LOVES them. However when he went to put them on for the first time this season the eyelets pulled away from the boot.

Im wondering about repair?? Any suggestions?

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Mahraz R

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Verified Buyer
|

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Verified Reviewer

Did not get Refund

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Contains 1 confidential file for company representatives

I did not receive my order or my money; very poor customer service. I called previously and spoke with customer service, but I have not yet received my money back. It has been almost a month.

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Loss:
$1800

Preferred solution: Full refund

User's recommendation: Did not like this

Lucille B Ibh

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Verified Reviewer
| map-marker Edmonton, Alberta

Winter boots

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Ordered 2 pairs of ladies winter boots on December 10th and as of this date, January 19th, I still dont have them or much response from PAJAR. $584.00 is a lot of money!!! Not happy with them.

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Anonymous
map-marker Mississauga, Ontario

Returns

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Return online was a smooth sailing. Customer service was really helpful for my online return.Pajjar products are great.

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Anonymous
map-marker Mississauga, Ontario

Returns

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There is no quality issue with boots but i am looking for wide width boots which pajjar does not make.

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Anonymous
map-marker Waterford Township, Michigan

Exchange

My issue is not resolved. I have contacted the pajar in order to exchange the dog coat from size M to size L.

They said because it is the second exchange they are not going to exchange it, which doesn't make any sense because the size M is very, very short. I sent them another email, but they are stop responding.

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Davita Yko
map-marker North York, Ontario

Excellent customer service

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Received a winter coat purchased online with a defective zipper. Spoke to a representative and she emailed me a return label and told me to go to UPS to send it back.

Once they receive the defective jacket she said they will send me a new jacket. I sent the defective jacket today and hopefully will get the replacement jacket next week.

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Kimberlee M Grp

Order #44b638-22

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I placed an order on August 21,2023 on the Pajar outlet website and the order still says pending. What is the hold up ?

Order was placed at www.pajarcanadaoutletonline.com. Please advise what is going on wuyh the order.

Thank you

Kimberlee Miller

905 541-****

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Pros:
  • Canadian company
Cons:
  • Cannot contact anyone or get a response to email

Preferred solution: Deliver product or service ordered

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